Mitchell Wilson
Scottsdale,AZ
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
5
5
years of professional experience
3
3
Certifications
Work History
Client Service Associate
Vanguard
Scottsdale, AZ
05.2025 - Current
- Processed client transactions and account changes efficiently, maintaining data integrity.
- Personalized client experience, identifying unique needs and providing information and services to match.
- Assisted clients with account setup and maintenance, ensuring compliance with internal policies.
Final Four Surveyor
WPC Seidman Research Inst
Tempe, AZ
03.2024 - 04.2024
- Conducted comprehensive surveys during Final Four events, gathering critical data to inform various partners of strategic decision-making strategies.
- Partnered with cross-functional teams, ensuring comprehensive data collection across all Final Four aspects.
- Collaborated with team to generate nearly 2000 responses for data analysis.
Court Builder
Sport Court Kansas City
Louisburg, KS
04.2021 - 08.2021
- Guided clients through product development and styling of courts, managing their requests and issues to ensure accurate build and timeline.
- Maintained compliance with sport rules and regulations pertaining to court size and design.
- Executed with team to ensure proper measurement, installation, and construction of varying types of courts to mandated standards of schools, private clients, and professional athletic facilities.
Education
Bachelor of Arts - Business Communications
W. P. Carey School of Business, Arizona State University
Tempe, AZ05.2024
Skills
- Microsoft Teams
- Microsoft Excel
- Provider relations
- Transaction processing
- Customer engagement
- Quality assurance
- CRM software usage
Skills And Activities
Proficiency - Beginner, Proficiency - Beginner, PowerPoint, Photoshop, Excel
Leadership Experience
Alpha Sigma Phi Fraternity, Active Member, Tempe, AZ, 12/19, 05/24, VP of Alumni & Family Relations, 06/20, 05/21, Collaborated with Philanthropy chair and members of the board to organize an event that raised over $5000 for RAINN, the United States' largest anti-sexual violence organization., Corresponded with members of the Alumni Association to fundraise for the Alpha Sigma Phi chapter at Arizona State University which resulted in a total donation of $2000., Created a monthly newsletter of activities and awards accomplished by the chapter using Canva and Photoshop which was distributed to Active and Alumni members of the chapter.
Certification
SIE
Timeline
Client Service Associate
Vanguard
05.2025 - Current
Final Four Surveyor
WPC Seidman Research Inst
03.2024 - 04.2024
Court Builder
Sport Court Kansas City
04.2021 - 08.2021
Bachelor of Arts - Business Communications
W. P. Carey School of Business, Arizona State University