Mitchelle Nyamukapa
Harare
Summary
Enthusiastic and customer-focused professional with a background in sales, marketing, and hospitality. Experienced in engaging with clients, effectively communicating product value, and creating a welcoming atmosphere. Adept at fostering interest and guiding customers toward informed purchasing decisions. Familiar with the cruise ship environment and comfortable with a structured, dynamic work schedule. A dedicated and adaptable team player with a keen eye for presentation and a passion for delivering exceptional guest experiences.
Overview
4
4
years of professional experience
Work History
Field Marketing Representative
Skinflow™
01.2025 - Current
- Created and executed a marketing plan to promote skincare products to a diverse audience.
- Engaged potential customers, explaining the benefits of the products to drive sales.
- Contributed to team sales goals by effectively communicating product value and building customer trust.
Private English Tutor
Cambly
10.2020 - Current
- Provided conversational English lessons to international students, improving their communication skills.
- Adapted teaching styles to different learning needs, demonstrating patience and strong interpersonal skills.
Spa Therapist
Carnival Cruise Lines
05.2023 - 12.2023
- Provided exceptional guest service in a high-energy cruise ship environment, promoting spa treatments and wellness products.
- Developed strong sales skills, persuading guests to invest in products and services by explaining their value.
- Gained expertise in public speaking and client consultations, enhancing customer satisfaction and loyalty.
- Thrived in a sales-driven environment, consistently meeting and exceeding targets without being overly pushy.
- Adapted to life at sea, demonstrating resilience, teamwork, and a strong work ethic.
Beauty & Sales Advisor
Sageleaf Pharmacy
01.2021 - 03.2023
- Assisted customers in selecting skincare and beauty products based on their needs and preferences.
- Delivered product demonstrations and recommendations to increase sales and enhance customer experience.
- Maintained a well-presented retail space and built strong client relationships through exceptional service.
Education
MBA - Marketing
North China University of Technology
China08-2020
Skills
- Sales & Lead Generation
- Public Speaking & Presentation
- Customer Engagement & Service
- Marketing & Promotional Strategies
- Cruise Ship Work & Adaptability
- Teamwork & Collaboration
Languages
English
Native language
Chinese (Mandarin)
Intermediate
B1
Timeline
Field Marketing Representative
Skinflow™
01.2025 - Current
Spa Therapist
Carnival Cruise Lines
05.2023 - 12.2023
Beauty & Sales Advisor
Sageleaf Pharmacy
01.2021 - 03.2023
Private English Tutor
Cambly
10.2020 - Current
MBA - Marketing
North China University of Technology
Similar Profiles
Iryna DudenkoIryna Dudenko
HR Manager at Cigar House Fortuna (GLO™, Ploom™)HR Manager at Cigar House Fortuna (GLO™, Ploom™)
Luis Fernando FigueroaLuis Fernando Figueroa
SEO & SEM Specialist at Grupo Consulto EFE™SEO & SEM Specialist at Grupo Consulto EFE™
Mattie MotzMattie Motz
Co-Founder / CEO at INBLOOM SOCIAL™ LLCCo-Founder / CEO at INBLOOM SOCIAL™ LLC