Summary
Overview
Work History
Education
Skills
Certification
Timeline
Receptionist
Mitchell Wilcox

Mitchell Wilcox

Sales/ Internet Manager
Hollywood,FL

Summary

Versatile and results-oriented Sales Manager with over 10 years of experience in driving product sales and managing finance operations across the automotive and retail sectors. Demonstrates a strong command of the full sales lifecycle, from prospecting to closing, with a parallel expertise in F&I processes, including deal structuring, lender coordination, and compliance.

Well-versed in crafting and executing growth strategies for small businesses, leveraging both traditional marketing channels and third-party platforms such as online marketplaces, lead generation tools, and digital advertising. Recognized for the ability to identify market opportunities, optimize inventory positioning, and implement targeted promotions that align with customer needs and dealership objectives

Overview

10
10
years of professional experience
1
1
Certification

Work History

Inside Sales Agent

Visionary Broadband
03.2025 - Current
  • Prospect and qualify leads through cold calls, emails, and inbound inquiries.
  • Conduct virtual sales presentations and product demos to potential clients.
  • Negotiate pricing and close deals to meet or exceed sales targets.
  • Accurately manage records of all customer interactions and sales activities in the CRM.
  • Collaborate with the marketing team to convert leads from campaigns and promotions.
  • Track personal sales metrics and KPIs to maximize commission earnings.

Sales Agent

GNC
02.2024 - 03.2025
  • Recommend and sell vitamins, supplements, and sports nutrition based on customer needs.
  • Achieve or exceed sales goals and key performance indicators. (KPIs)
  • Educate customers on current promotions, loyalty programs, and product benefits looking for up-sells throughout process.
  • Follow company procedures for opening, closing, and inventory management.

Manager

GNC
01.2023 - 01.2024
  • Sales & Revenue Management
  • Drive store sales to meet or exceed targets.
  • Analyze sales reports to identify trends and opportunities.
  • Customer Service
  • Ensure high levels of customer satisfaction through excellent service.
  • Address and resolve customer complaints or issues.
  • Team Leadership & Staff Management
  • Recruit, train, and manage store employees.
  • Schedule staff shifts and manage payroll.
  • Motivate the team to achieve performance goals.
  • Monitor inventory levels and place replenishment orders.
  • Ensure accurate stock counts and reduce shrinkage.
  • Maintain store cleanliness and visual merchandising standards.
  • Oversee daily operations, including opening and closing procedures.
  • Ensure compliance with company policies and procedures.
  • Proactively remained informed on product information, promotions, and health trends.
  • Train staff on product knowledge and selling techniques.
  • Compliance & Safety
  • Ensure compliance with health, safety, and regulatory standards.
  • Maintain proper documentation for audits and inspections.

Sales/ Internet Manager of Operations

ACC AUTO SALES
09.2018 - 01.2022
  • Lead and motivate the sales team to meet or exceed sales targets.
  • Train and mentor sales staff on selling techniques, customer engagement, and product knowledge.
  • Set pricing strategies and promotions based on market trends and dealership goals.
  • Track and analyze sales data to identify trends, strengths, and areas for improvement.
  • Manage inventory to ensure a profitable and balanced selection of vehicles.
  • Coordinate with marketing sources to generate leads and drive showroom traffic.
  • Oversee the customer experience to ensure satisfaction and build long-term relationships.
  • Close deals or support team members in finalizing high-value or complex transactions.
  • Maintain compliance with company policies and legal requirements in the sales process.

Education

AAS degree -

Northwest College
Powell, WY
05.2017

Skills

  • Customer Service Skills (10 years)
  • Insurance Sales
  • Inbound/ Outbound Calls
  • CRM Software Management
  • Sales/ Operation Management
  • Account Management
  • Customer Relations
  • BDC Skills
  • Email Marketing
  • Social Media Management
  • Search Engine Optimization (SEO)
  • Customer Retention Skills
  • Sales Experience (10 years)

Certification

  • Realtor License
  • Insurance Agent Producer License (Recently Expired)

Timeline

Inside Sales Agent

Visionary Broadband
03.2025 - Current

Sales Agent

GNC
02.2024 - 03.2025

Manager

GNC
01.2023 - 01.2024

Sales/ Internet Manager of Operations

ACC AUTO SALES
09.2018 - 01.2022

AAS degree -

Northwest College