MITESH SINHA (Assoc. CIPD)
Acting Head Of Human Resources
Al Wukair
Summary
Conscientious and compassionate human resources professional with drive for helping employers recruit, develop and retain qualified candidates. Skilled at partnering with management teams to build employee-centric cultures promoting positive morale and optimizing productivity. Motivating and positive with excellent interpersonal, coaching and communication skills.
Overview
22
22
years of professional experience
8
8
years of post-secondary education
4
4
Certifications
2
2
Languages
Work History
Acting Head of Human Resources
Nakilat Keppel Offshore & Marine Ltd
Ras Laffan
11.2021 - Current
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
- Developed comprehensive process for new hires and reviewed new hire productivity, optimizing onboarding effectiveness.
- Work as a single point of contact with NKOM management providing expert HR advice, guidance and updates on HR matters by supporting managers in guiding them on employment matters; influencing management around the people agenda to maximize service performance; identifying HR priorities from corporate and departmental plans, translating business requirements into effective HR practices and delivering people solutions aligned to business objectives; and delivering key HR initiatives across the HR spectrum, including workforce planning, restructuring, resourcing, talent management, pay and reward, employee relations, and employee engagement
- Developed and delivered a robust employee relations and engagement strategy which is aligned to the people priorities, looking beyond today and into the future
- Continually monitor, maintain, and update employee relations and recruitment policies and procedures, and stay abreast of legal issues relating to employment and employees and propose best practices for all HR policies and procedures
- Manage, review, and update the organizational structuring and the roles and responsibilities design, and conduct periodic reviews to ensure the structures are fit for purposes
- Design and maintain the rules and principles for the organizational structure creation, such as type of structure, span of control, unity of command, and specialization
- Manage all manpower planning and budgeting processes in coordination with the different divisions/departments
- Monitor, control manpower budget implementation and ensure compliance with organizational and financial plan.
- Collaborate and advise the Recruitment with regards to implementing the manpower plan and identifying the starting salaries and most appropriate packages for the new hires.
- Initiated Stay Interview Process for increased employee satisfaction and retention.
- Manage all employment contracts by monitoring company payroll, approving eligible allowances, benefits, and ensures compliance with Qatar Labor Law and any governmental legal requirement
- Oversee all exit interviews and ensure seamless exit of employees and manage attrition analysis by analyzing exit interviews to identify route causes.
- Fostered positive work environment through comprehensive employee relations program.
- Structured compensation and benefits according to market conditions and budget demands.
- Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
- Identified and implemented appropriate strategies to increase employee satisfaction and retention.
- Liaised between multiple business divisions to improve communications.
ER Specialist
Nakilat Keppel Offshore & Marine Ltd
Ras Laffan
09.2019 - 10.2021
- Human Resource Management:
- Manage the HR Employee Relations function for the Shipyard
- Lead a team of 9 HR Assistants to manage the regular HR operations at the yard
- Managing end to end HR processes & procedure
- Liaise with Sr
- Management, Line managers and employees to address all types of HR related matters
- Review and Analysis of Business data to identify trends (e.g., Headcount & Attrition)
- Overall manage and administer KPIs for the HR dept
- Provide a full range of Human Resources consultation and support to designated population
- Includes Employee Relations, Performance Management, Resourcing, Compensation and Benefits
- Lead & Manage Employee Engagement Activities (e.g., Town Halls/Events/Sr
- Management Meet)
- Close coordination with Recruitment to plan new hire onboarding
- Manage all employment contracts, by monitoring company payroll, approving eligible allowance and benefits
- Enhancing and implementing effective policies and procedures related to Human Resources Practices
- Manage end to end disciplinary process and grievance handling
- Manage HRMS’s master data and ensure it’s up to date and accurate
- SAP Management (Personal Administration & Organization Management)
- Coordinate with IT in enhancing HR systems for optimal utilization.
- Promoted harmonious working climate to boost morale and productivity.
- Promoted employee welfare by maintaining proper protocols throughout investigations and disciplinary procedures.
- Implemented team feedback to recommend corrective action to senior leadership.
- Developed performance metrics and dashboard interfaces to keep track of internal benchmarking and progress against goals.
- Processed new hires, transfers, and separations.
- Answered management and employee questions, interpreted contracts and resolved issues.
- Developed comprehensive employee relations programs and initiatives to increase organizational engagement.
- Organized and facilitated employee focus groups to gather feedback and insights.
- Documented and updated job descriptions.
- Implemented employee recognition and rewards systems to promote positive work environment.
- Managed conflict resolutions to encourage professional and positive relationships and peace and order.
Sr. Manager
Simple Intelligent Systems
Lucknow
11.2017 - 09.2019
- Simple Intelligent Systems is an IT company based in India which combines people, skills, tools, and technology in creating visually stunning web design, flawlessly functioning websites and cost-effective web development solutions
- Human Resource Management:
- Lead & manage the HR function and realigning it to meet organizational goals
- Managing end to end HR processes & procedure
- Engage with key stakeholders across the BU to understand the long-term strategic plan of the business and translate this into a clear and realistic workforce plan and actions
- Develop strategies (Build–Buy –Borrow and Bridge) and specific plans to close the talent gaps and prioritize investment in talent initiatives
- Effectively liaise between senior management and employees to maintain and improve company-employee relations
- Establish key policies and procedures
- Improvement of performance standards by introducing Performance Management System (established KPIs)
- Designed and developed interventions for orienting new hires
- Ensure systematic Learning & Development through various activities including self-learning and classroom training
- Introduced rewards and recognition program to increase employee engagement & retention
- Plan, Review and coordinate the annual salary review exercise for all staff
- Manage employee grievance and implement employee welfare activities
- Employee Engagement (Generic) – Town Halls/Fun Sessions/Annual Sports Day / Floor Walks/Events/HR Meet
Sr. Manager – HR
Consolidated Gulf Company
Doha
11.2011 - 09.2017
- Established in 1987, Consolidated Gulf Company (CGC) was a leading technology conglomerate with diversified interests in IT and ITeS, Telecom, Extra Low Voltage (ELV), IBMS, Audio Visual, Safety and Security, Cisco, TETRA, CAMS, BPO, Engineering, CAD, GIS & 3D Modelling, and Mobile Telephony domains with the employee strength of approx
- 1,500 employees
- HR and L&D Management:
- Lead, optimize and align HR strategies and activities entailing employee relations, performance management, learning & development, and disciplinary actions
- Interact with key stakeholders to deliver an efficient and effective workforce plan including processes, reviews, updates, and improvements
- Provide leadership to Workforce Management and Strategic Planning teams and create a culture of development and continuous performance improvement
- Managing end to end HR processes & procedure
- Developed/ maintained productive business relationship with sourcing channels and ensured effective and cost-efficient talent acquisition and retention at all levels
- Liaised with the line managers with regards to management reporting, backend recruitment activities and grievance management
- Introduced Performance Management System
- Ensure systematic Learning & Development through various activities including arranging trainings and continuous follow-up for skill and behavior development of employees
- Guide business unit heads with regards to HR operations, benefits, salary administration, organizational development, and other key HR areas
- Developed & implemented Human Resources Policies & Procedures post research on latest Human Resources Management practices, Employment Legislations and Compliance
- Maintain records and compile statistical reports concerning personnel-related data such as hires, transfers and absenteeism rates etc., for employee benefits
- Oversaw all activities of payroll department and ensured all HR transactions are processed in compliance with regional HR policies and procedures
- As additional responsibility working as Project Manager for Manpower outsourcing business (Secondment) & handled projects worth more than QAR 70 Million single handedly.
BU Head
Lava International Ltd
Noida
02.2011 - 09.2011
Hub Head
Videocon Telecommunications Ltd
Lucknow
06.2010 - 01.2011
Circle Head - Learning & Development
Sistema Shyam TeleServices, MTS
Kolkata
05.2009 - 05.2010
Group Manager
Centum Learning, Bharti Learning
Lucknow
08.2007 - 05.2009
Assistant Manager - Service Delivery
IBM Daksh
Gurugram
11.2006 - 07.2007
Team Leader - Service Delivery
Wipro BPO
New Delhi
10.2004 - 11.2006
Technical Support Executive
EXL Services
Noida
10.2003 - 09.2004
Centre Manager
F-TEC Computer Education
Lucknow
08.2001 - 10.2003
Education
Bachelor of Arts - Economics, Psychology
Lucknow University
Lucknow University 07.1997 - 07.2000
CIPD (Level 5 Certification) - Human Resources Management
CIPD Institute
CIPD UK 03.2022 - 03.2023
Masters in Computer Application - Computer Science
Madurai Kamraj University
Madurai 04.2002 - 04.2006
Skills
Policies & Procedures
Total Rewards
Talent Management
Talent Acquisition & Retention
Legal & Compliance
Succession planning
Benefits and compensation management
Organizational Development
Recordkeeping
Payroll coordination
Human Resources Strategy
Human Capital Management
HR Operations
Policies & Procedures
Employee Engagement
Performance Management
Employee Relations
Certification
CIPD – Level 5 (Associate CIPD)
GPHR Trained
DiSC Certified Facilitator
Masters in Computer Application from Madurai Kamraj University (DDE) for year 2006
Interests
Reading
Travelling
Cooking
Timeline
CIPD (Level 5 Certification) - Human Resources Management
CIPD Institute
03.2022 - 03.2023
Acting Head of Human Resources
Nakilat Keppel Offshore & Marine Ltd
11.2021 - Current
ER Specialist
Nakilat Keppel Offshore & Marine Ltd
09.2019 - 10.2021
Sr. Manager
Simple Intelligent Systems
11.2017 - 09.2019
Sr. Manager – HR
Consolidated Gulf Company
11.2011 - 09.2017
BU Head
Lava International Ltd
02.2011 - 09.2011
Hub Head
Videocon Telecommunications Ltd
06.2010 - 01.2011
Circle Head - Learning & Development
Sistema Shyam TeleServices, MTS
05.2009 - 05.2010
Group Manager
Centum Learning, Bharti Learning
08.2007 - 05.2009
Assistant Manager - Service Delivery
IBM Daksh
11.2006 - 07.2007
Team Leader - Service Delivery
Wipro BPO
10.2004 - 11.2006
Technical Support Executive
EXL Services
10.2003 - 09.2004
Masters in Computer Application - Computer Science
Madurai Kamraj University
04.2002 - 04.2006
Centre Manager
F-TEC Computer Education
08.2001 - 10.2003
Bachelor of Arts - Economics, Psychology
Lucknow University
07.1997 - 07.2000
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