Mithra Georges
Lakeland,FL
Summary
Proven leader with a strong background in enhancing customer satisfaction and streamlining operations, demonstrated through measurable success at Sultan Restaurant and in sales roles. Skilled in team management, inventory control, and staff training, driving improvements in service quality and operational efficiency. As a car salesman, consistently exceeded aggressive sales quotas by leveraging advanced internet marketing techniques, social media strategies, and proactive relationship-building. Adept at negotiating, closing deals, and cultivating long-term customer relationships with integrity and exceptional service. Thriving in fast-paced, competitive environments, I bring a passion for cars and trucks, a sense of urgency, and a results-driven mindset to every challenge.
Overview
4
4
years of professional experience
Work History
Automotive Sales Professional
Lakeland Dodge
10.2024 - 01.2025
- Developed innovative marketing strategies to boost brand visibility and generate leads, driving dealership traffic.
- Assisted clients in selecting vehicles by identifying their needs, preferences, and budget.
- Collaborated with the finance team to secure optimal financing solutions, enhancing customer satisfaction.
- Streamlined transactions by preparing accurate documentation efficiently.
- Implemented targeted promotional campaigns for special events, increasing dealership visibility and sales.
- Negotiated favorable deals, balancing profitability with customer satisfaction.
- Fostered strong client relationships, contributing to increased repeat business and referrals.
- Delivered engaging product presentations, boosting customer confidence and closing rates.
- Leveraged social media and CRM tools to expand outreach, manage leads, and improve client interactions.
- Provided exceptional after-sales support, promptly addressing client concerns.
- Greeted and engaged customers, delivering personalized shopping experiences and meeting individual needs.
- Utilized persuasive sales techniques to overcome objections and close sales effectively.
BDC Agent
Lakeland Dodge
07.2024 - 10.2024
- Organized client data effectively, enhancing the accuracy of targeted marketing efforts.
- Streamlined communication processes for improved efficiency and faster response times.
- Developed sales pipeline and business opportunities through networking, cold calling, and referrals.
- Implemented new strategies for reaching out to potential leads, resulting in increased appointment bookings.
- Tracked customer interactions using CRM software, ensuring timely follow-ups and accurate recordkeeping.
- Managed inbound calls efficiently, resolving concerns and facilitating vehicle sales appointments.
- Handled inbound leads via phone and internet and directed to appropriate contact.
- Reduced appointment cancellations by proactively confirming dates and times with clients.
- Collaborated with sales team to ensure consistent messaging and seamless customer experiences.
- Increased customer satisfaction by promptly addressing inquiries and providing accurate information.
Restaurant Manager
Sultan Restaurant
05.2023 - 05.2024
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Correctly calculated inventory and ordered appropriate supplies.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Managed staff schedules and maintained adequate coverage for all shifts.
Store Associate/Cashier
Aldi Supermarket
06.2022 - 05.2023
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
Car Detailer
Lakeland Dodge
07.2021 - 03.2022
- Completed full-service washes that included vacuuming interiors, shampooing carpets, degreasing engines, polishing chrome accents, applying wax coatings to exteriors.
- Maintained a clean and organized workspace, ensuring efficient completion of tasks and high-quality workmanship.
- Enhanced customer satisfaction by thoroughly cleaning and detailing vehicles, both interior and exterior.
- Delivered consistent results while working independently on various makes/models/styles of cars within tight deadlines.
- Completed timely and thorough car details for increased customer satisfaction and repeat business.
- Collected and disposed of trash in vehicle console spaces and under seats.
- Maintained clean, tidy and safe work environment.
- Vacuumed interiors of vehicles to remove dirt and debris.
- Improved overall vehicle appearance with the use of professional-grade equipment and products.
- Provided exceptional customer service by addressing specific concerns or requests during the detailing process.
- Shined vehicle windows and windshields to remove water spots.
- Washed cars and trucks daily for auto dealership.
Education
GED -
James Madison High School
Skills
- Team Management
- Inventory control and record keeping
- Customer Engagement
- Staff Management
- Strong negotiation skills
- Adaptability to change
- Professional appearance
- CRM software usage
- Customer service
- Competitive
- Friendly and enthusiastic
- Negotiations strength
Contact
Contact Info ( Nickname) Eli G 863-347-9960
Timeline
Automotive Sales Professional
Lakeland Dodge
10.2024 - 01.2025
BDC Agent
Lakeland Dodge
07.2024 - 10.2024
Restaurant Manager
Sultan Restaurant
05.2023 - 05.2024
Store Associate/Cashier
Aldi Supermarket
06.2022 - 05.2023
Car Detailer
Lakeland Dodge
07.2021 - 03.2022
GED -
James Madison High School
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