MITHRA R
Chennai
Summary
Senior Software Development Engineer in Test with expertise in Ruby and Selenium WebDriver. Achieved zero critical bugs post-release and reduced regression execution time by 42%. Skilled in automation and collaboration, ensuring high-quality software delivery within Agile frameworks.
Overview
5
5
years of professional experience
Work History
Senior Software Development Engineer in Test
Freshworks
Chennai
04.2023 - Current
Freshworks, Chennai | Apr 2023 – Present
- Built and maintained 200+ UI/API automation scripts using Selenium WebDriver and Playwright, reducing manual testing effort.
- Authored BDD test cases in Gherkin (Given-When-Then) for all new features, improving collaboration across QA, Dev, and Product.
- Led E2E testing for 15+ major Freshchat releases, achieving zero post-production critical bugs.
- Optimized regression suites, cutting execution from 12 hrs to 7 hrs with parallel runs.
- Reviewed 50+ automation PRs to uphold coding standards.
- Integrated automation into Jenkins CI/CD for reliable daily smoke runs.
- Managed 3 Kubernetes clusters for test environments, improving stability.
- Created AI-powered test cases via GitHub Copilot to accelerate coverage.
Software Development Engineer in Test
Freshworks
Chennai, <p><em>Freshworks, Chennai</em> | Oct 2020 – Mar 2023</p>
<ul>
<li>Developed 4 automation frameworks (Modular, Data-Driven, Keyword-Driven, Hybrid) to boost maintainability.</li>
<li>Automated 80% of regression testing, reducing release cycles from 10 to 6 days.</li>
<li>Conducted exploratory testing across 20+ releases, finding 15+ high-priority defects pre-production.</li>
<li>Authored comprehensive E2E test cases covering all functional flows for critical modules.</li>
<li>Logged and tracked 300+ defects with an average fix time of 2 days.</li>
<li>Implemented TestIM scripts to reduce execution time.</li>
</ul>
10.2020 - 03.2023
Freshworks, Chennai | Oct 2020 – Mar 2023
- Developed 4 automation frameworks (Modular, Data-Driven, Keyword-Driven, Hybrid) to boost maintainability.
- Automated 80% of regression testing, reducing release cycles from 10 to 6 days.
- Conducted exploratory testing across 20+ releases, finding 15+ high-priority defects pre-production.
- Authored comprehensive E2E test cases covering all functional flows for critical modules.
- Logged and tracked 300+ defects with an average fix time of 2 days.
- Implemented TestIM scripts to reduce execution time.
Education
Master of Science - Software Systems
Coimbatore Institute of Technology
Coimbatore03.2020
Skills
- Languages: Java, Ruby, SQL
- Frameworks: Selenium WebDriver, Playwright, TestIM
- BDD & Test Design: Gherkin Syntax, Cucumber, Given-When-Then scenarios
- Tools: Jenkins, Kubernetes, Postman
- Testing Types: Functional, Regression, End-to-End, Smoke, Integration, API, UI Testing
- Methodologies: Agile, SDLC, STLC, BDD, TDD
- Version Control: Git, GitHub
Accomplishments
- Certificate of Achievement: Agility through Empowerment.
- Spot Awards: True Friend to Customer, Teamwork Excellence.
Timeline
Senior Software Development Engineer in Test
Freshworks
04.2023 - Current
Software Development Engineer in Test
Freshworks
10.2020 - 03.2023
Master of Science - Software Systems
Coimbatore Institute of Technology