Summary
Overview
Work History
Education
Skills
Accomplishments
Websites
Timeline
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MITHRA R

Chennai

Summary

Senior Software Development Engineer in Test with expertise in Ruby and Selenium WebDriver. Achieved zero critical bugs post-release and reduced regression execution time by 42%. Skilled in automation and collaboration, ensuring high-quality software delivery within Agile frameworks.

Overview

5
5
years of professional experience

Work History

Senior Software Development Engineer in Test

Freshworks
Chennai
04.2023 - Current

Freshworks, Chennai | Apr 2023 – Present

  • Built and maintained 200+ UI/API automation scripts using Selenium WebDriver and Playwright, reducing manual testing effort.
  • Authored BDD test cases in Gherkin (Given-When-Then) for all new features, improving collaboration across QA, Dev, and Product.
  • Led E2E testing for 15+ major Freshchat releases, achieving zero post-production critical bugs.
  • Optimized regression suites, cutting execution from 12 hrs to 7 hrs with parallel runs.
  • Reviewed 50+ automation PRs to uphold coding standards.
  • Integrated automation into Jenkins CI/CD for reliable daily smoke runs.
  • Managed 3 Kubernetes clusters for test environments, improving stability.
  • Created AI-powered test cases via GitHub Copilot to accelerate coverage.

Software Development Engineer in Test

Freshworks
Chennai, <p><em>Freshworks, Chennai</em> | Oct 2020 – Mar 2023</p> <ul> <li>Developed 4 automation frameworks (Modular, Data-Driven, Keyword-Driven, Hybrid) to boost maintainability.</li> <li>Automated 80% of regression testing, reducing release cycles from 10 to 6 days.</li> <li>Conducted exploratory testing across 20+ releases, finding 15+ high-priority defects pre-production.</li> <li>Authored comprehensive E2E test cases covering all functional flows for critical modules.</li> <li>Logged and tracked 300+ defects with an average fix time of 2 days.</li> <li>Implemented TestIM scripts to reduce execution time.</li> </ul>
10.2020 - 03.2023

Freshworks, Chennai | Oct 2020 – Mar 2023

  • Developed 4 automation frameworks (Modular, Data-Driven, Keyword-Driven, Hybrid) to boost maintainability.
  • Automated 80% of regression testing, reducing release cycles from 10 to 6 days.
  • Conducted exploratory testing across 20+ releases, finding 15+ high-priority defects pre-production.
  • Authored comprehensive E2E test cases covering all functional flows for critical modules.
  • Logged and tracked 300+ defects with an average fix time of 2 days.
  • Implemented TestIM scripts to reduce execution time.

Education

Master of Science - Software Systems

Coimbatore Institute of Technology
Coimbatore
03.2020

Skills

  • Languages: Java, Ruby, SQL
  • Frameworks: Selenium WebDriver, Playwright, TestIM
  • BDD & Test Design: Gherkin Syntax, Cucumber, Given-When-Then scenarios
  • Tools: Jenkins, Kubernetes, Postman
  • Testing Types: Functional, Regression, End-to-End, Smoke, Integration, API, UI Testing
  • Methodologies: Agile, SDLC, STLC, BDD, TDD
  • Version Control: Git, GitHub

Accomplishments

  • Certificate of Achievement: Agility through Empowerment.
  • Spot Awards: True Friend to Customer, Teamwork Excellence.

Timeline

Senior Software Development Engineer in Test

Freshworks
04.2023 - Current

Software Development Engineer in Test

Freshworks
10.2020 - 03.2023

Master of Science - Software Systems

Coimbatore Institute of Technology

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MITHRA R