Mitina Hansen
St. George,Utah
Summary
Well-qualified training professional with an encouraging style and upbeat attitude. Effective at engaging others with course materials through the use of multimedia strategies and activities. I demonstrate success in organizing work, handling simultaneous tasks and managing conflicts.
Overview
13
13
years of professional experience
Work History
Training Lead Technician
Biolife Plasma Services
St. George, UT
01.2016 - Current
- Conduct regular assessments to evaluate the readiness of employees training in new areas and skills.
- Provide feedback to staff on areas of improvement identified during training sessions.
- Document employee progress throughout their training process.
- Assist in developing strategies for promoting internal learning opportunities within the company.
- Managed new-hire training on topics such as business standards and compliance requirements.
Server
Chuck-A-Rama
St. George, UT
12.2010 - 10.2015
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Prepared drinks according to standard recipes.
- Monitored dining room for cleanliness and proper set-up at all times.
- Responded efficiently to guest inquiries and complaints in a professional manner.
Certified Nursing Assistant
Beehive Homes Assisted Living
St. George, UT
08.2012 - 11.2012
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output.
- Reported changes in patient condition to registered nurse or physician.
- Turned and repositioned bedridden patients on a regular schedule to prevent bedsores.
- Observed patients for any changes in their physical or mental condition.
- Performed housekeeping duties such as changing linens and cleaning bathrooms when necessary.
Education
Medical Billing and Coding - Medical Billing And Coding
DeVry University
Villa Park, IL08-2024
Pine View High School
Saint George, UT05-2011
Skills
- Employee Development
- Trainee Evaluations
- Leadership And Workforce Development
- Evaluating Training Requirements
- New Employee Training
- Learning Management Systems
- Planning And Coordination
Timeline
Training Lead Technician
Biolife Plasma Services
01.2016 - Current
Certified Nursing Assistant
Beehive Homes Assisted Living
08.2012 - 11.2012
Server
Chuck-A-Rama
12.2010 - 10.2015
Medical Billing and Coding - Medical Billing And Coding
DeVry University
Pine View High School