COREY DELANEY
Saint Cloud,United States
Summary
Dedicated professional with demonstrated strengths in customer service, time management, and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals. With a strong IT and Web Development.
Overview
9
9
years of professional experience
Work History
Helpdesk & Training Specialist Lead
Artemis Lifestyle Services
Kissimmee, FL
09.2022 - Current
- Resolved customer issues by troubleshooting hardware, software, and network-related problems.
- Assisted with installation of new hardware and software systems.
- Configured computers, laptops, printers, and other peripherals for users.
- Developed and maintained training materials, including job aids, handouts, and presentations.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Demonstrated leadership by making improvements to work processes and helping to train others.
Community Website Developer
Leland Management
Orlando, FL
09.2019 - 09.2022
- Dedicated web developer with two years of experience in database administration and website design
- Strong creative and analytical skills
- Team player with an eye for detail.
Customer Service Representative
Egis Projects
Orlando, FL
02.2019 - 09.2019
- Assisting customers at the airport by properly educating them on Florida's toll roads
- Learning and mastering the ins and outs of Orlando International Airport
- Answering general questions while directions to make their travel simple and easy.
Enrollment Specialist
Chancery Charter HS
Orlando, FL
05.2015 - 02.2019
- Helped center administrative work on priority assignments for optimal use of office resources
- Assisted Principal in determining eligibility by handling in-person interviews, processing paperwork, and obtaining missing data for student enrollment
- Managed to answer phone calls, respond to emails, and distribute mail
- Coordinated successful conferences, meetings, and special events, including catering and equipment setup.
Education
High School Diploma -
Workforce Advantage Academy
Orlando, FL06.2009
Skills
- Microsoft Office 365
- HTML & CSS
- Wordpress
- JavaScript
- Frontsteps
- Caliber
- Intranet
- Employee Development
- Strategic Thinking
- Team Building and Motivation
- Positive Attitude
- Remote Support
- Project Management
- Project Coordination
- Application Installations
- Hardware and Software Repair
Personal Information
Date of Birth: 06/11/91
Hobbies and Interests
- Board Games
- Video Games
- Design
- Creative Writing
- Artificial Intelligence
- Renewable Energy
References
References available upon request.
Timeline
Helpdesk & Training Specialist Lead
Artemis Lifestyle Services
09.2022 - Current
Community Website Developer
Leland Management
09.2019 - 09.2022
Customer Service Representative
Egis Projects
02.2019 - 09.2019
Enrollment Specialist
Chancery Charter HS
05.2015 - 02.2019
High School Diploma -
Workforce Advantage Academy
Similar Profiles
Geeta BoodansinghGeeta Boodansingh
Doctor at Artemis Medical ServicesDoctor at Artemis Medical Services
Dorin GavrilaDorin Gavrila
Senior Project Manager at Artemis Interiors ServicesSenior Project Manager at Artemis Interiors Services
Minhajul QuamarMinhajul Quamar
Executive- Clinical Engineer at Artemis Medicare Services LimitedExecutive- Clinical Engineer at Artemis Medicare Services Limited