Mitshev Duqueney
Boynton Beach,FL
Summary
Experienced After-School Counselor with record of success in maintaining children's health, safety and wellbeing. Collaborates smoothly with staff and parents to promote academic growth and optimal social relations. Focused on continuous professional development.
Overview
1
1
year of professional experience
Work History
Afterschool Counselor
YMCA
08.2023 - Current
- Guided students in decision-making process concerning college, trade schools and military service.
- Led new staff in guidance activities in classrooms and small group settings.
- Coordinated after-school activities contributing to individual student growth and development.
- Counseled individuals and small groups of children, focusing on personal, social and emotional growth and development.
- Built productive, lasting connections with individual students.
Summer Camp Counselor
YMCA
05.2023 - 08.2023
- Worked with children of varying age, interest, skill and developmental levels.
- Led groups of children safely through variety of camp activities.
- Supported children by actively listening and offering encouragement.
- Implemented camp activities fostering physical, social and emotional growth.
- Participated in meetings to coordinate with other staff on campers' progress, issues and goal achievement.
Grocery Stocker
Publix
12.2022 - 06.2023
- Checked for outdated and overripe grocery items and removed from inventory.
- Checked aisles for spills to complete quick clean-up.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Readied items for sales floor stocking by affixing tags and preparing shelf labels.
- Helped customers complete purchases by moving heavy items, collecting payments and bagging purchases.
- Scanned shelves and product cases to locate expired, outdated and spoiled items.
- Delivered assistance and service by carrying packages and bags and securing customer purchases in vehicles.
- Stayed current on available products, store promotions and customer service policies to better serve shoppers.
Customer Service Associate
Publix
12.2022 - 06.2023
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Informed customers about special promotions and provided detailed information for various products.
- Developed and actualized customer service initiatives to decrease wait times.
- Executes excellent sales floor merchandising and selling.
- Improved customer satisfaction ratings by addressing issues and fostering timely resolution.
- Maintained clean personal appearance, modeled store's outfits when working clothing department settings and wore uniforms per company policy.
- Demonstrated items to customers and created customer awareness, interest and sales.
- Collected customer feedback and made process changes to exceed customer satisfaction goals.
Education
Currently Attending -
Boynton Beach Community High School
Boynton Beach, FL05.2024
Skills
- Before School Care
- Technological Integration
- Community Partnerships
- Accident Reporting
- Homework Assistance
- Classroom Supervision
Timeline
Afterschool Counselor
YMCA
08.2023 - Current
Summer Camp Counselor
YMCA
05.2023 - 08.2023
Grocery Stocker
Publix
12.2022 - 06.2023
Customer Service Associate
Publix
12.2022 - 06.2023
Currently Attending -
Boynton Beach Community High School
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