Work Preference
Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Professional Presentations
Leadership Philosophy
Community Leadership
Generic
Mitsy King
Open To Work
Verified
This profile is verified using an email address.

Mitsy King

Kasson,MN

Work Preference

Desired Job Title

Healthcare Support Specialist – Mother Baby Unit (OB & Pediatrics)Vascular Access TechnicianEducation Assistant – Phlebotomy ProgramTeam Lead

Work Type

Full TimeConsulting

Location Preference

RemoteOn-SiteHybrid
Location: Kasson, MNRochester, MNByron, MNMinneapolis, MN
Open to relocation: No

Important To Me

Work-life balanceCareer advancementCompany CultureFlexible work hoursPersonal development programsHealthcare benefitsWork from home optionPaid time offTeam Building / Company RetreatsPaid sick leave401k matchStock Options / Equity / Profit Sharing4-day work week

Summary

Experienced healthcare professional with over nine years in patient care coordination and clinical education. Coordinated care for 2,000 postpartum mothers and newborns, mentored 500+ healthcare students, and trained 1,000+ professionals while overseeing competency validation for 200+ clinical staff. Focused on team collaboration and adaptability, with strengths in troubleshooting, communication, and conflict resolution.

Overview

1
1
Certification
9
9
years of professional experience

Work History

Healthcare Support Specialist – Mother Baby Unit (OB & Pediatrics)

Mayo Clinic
01.2024 - Current
  • Successfully scheduled more than 2,000+ postpartum mothers and newborns.
  • Coordinated postpartum and newborn follow-up appointments using Epic EHR, facilitating timely care transition post-discharge.
  • Collaborated with nurse midwives, obstetricians, pediatricians, family medicine providers, and nursing staff to ensure seamless continuity of care.
  • Educated patients, resolved scheduling issues, and enhanced overall patient experience.

Vascular Access Technician

Mayo Clinic
01.2018 - Current
  • Executed vascular access and specimen collection for 400+ patients weekly, ensuring high-quality care.
  • Trained and mentored over 120 healthcare professionals and students, enhancing clinical skills and knowledge.
  • Developed competency assessments and educational materials to support training and improve proficiency.

Education Assistant – Phlebotomy Program

Mayo Clinic School of Health Sciences
01.2022 - 01.2024
  • Coordinated 20+ educational activities annually for 100+ students and 10 clinical instructors.
  • Mentored 500+ healthcare students, enhancing skills and knowledge through tailored guidance.
  • Coordinated competency validation for 200+ healthcare professionals, ensuring compliance and quality standards.
  • Developed 10+ examinations and 20+ educational presentations, fostering effective learning and assessment strategies.
  • Mentored new Education Assistants.

Team Lead

Mayo Clinic
01.2019 - 01.2020
  • Coordinated daily laboratory operations for team of 20, ensuring smooth workflow and efficient task management.
  • Developed onboarding program for 50+ staff, streamlining integration and training process.
  • Facilitated weekly huddles, promoting team engagement and addressing development needs.

Education

MBA - Healthcare Management

Walden University
06-2026

Phlebotomy - Phlebotomy

Mayo Clinic School of Health Sciences
Rochester
12-2016

Associate of Business Administration - undefined

The Education Business College
Jamaica
01-2001

Skills

  • Patient Care Coordination
  • Patient Education
  • Healthcare Operations
  • Epic EHR
  • Process Improvement
  • Lean Six Sigma
  • Competency Management
  • Recordkeeping skills
  • Microsoft Office and Excel
  • Team Leadership
  • Staff Development
  • Patient Advocacy

Certification

  • NHA Certified Phlebotomy Technician
  • Certified Phlebotomy Assistant Instructor
  • Lean Six Sigma Bronze Quality Certification
  • Udemy Presentation Skills Certificate

Languages

English
Jamaican Patois

Timeline

Healthcare Support Specialist – Mother Baby Unit (OB & Pediatrics)

Mayo Clinic
01.2024 - Current

Education Assistant – Phlebotomy Program

Mayo Clinic School of Health Sciences
01.2022 - 01.2024

Team Lead

Mayo Clinic
01.2019 - 01.2020

Vascular Access Technician

Mayo Clinic
01.2018 - Current

Associate of Business Administration - undefined

The Education Business College

MBA - Healthcare Management

Walden University

Phlebotomy - Phlebotomy

Mayo Clinic School of Health Sciences

Professional Presentations

  • Presenter, 2018 Mayo Clinic Annual Phlebotomy Conference
  • Assist Developed and delivered 50+ educational presentations.

Leadership Philosophy

I believe leadership begins with serving others. Throughout my career I have focused on supporting patients, mentoring future healthcare professionals, fostering teamwork, and building meaningful relationships that contribute to exceptional care. I strive to lead with integrity, compassion, accountability, and continuous improvement while empowering others to succeed.

Community Leadership

2010, Present, Lead annual back-to-school initiatives in Jamaica (2010–Present)., Support programs benefiting older adults and individuals with disabilities in Jamaica., Participated in COVID-19 relief efforts serving individuals experiencing homelessness in Rochester, MN., Volunteer with community organizations in Winona, MN.

Similar Profiles

  • Tyquila PickettTyquila Pickett

    Mother-Baby PCT at Parkridge East HospitalMother-Baby PCT at Parkridge East Hospital

  • Jade SmithJade Smith

    Registered Nurse, Pediatrics/Mother-Baby Nurse at Holy Cross Hospital - Holy Cross HospitalRegistered Nurse, Pediatrics/Mother-Baby Nurse at Holy Cross Hospital - Holy Cross Hospital

  • Gemma DesagunGemma Desagun

    Charge Nurse/Staff Nurse, Mother-Baby Unit at Bakersfield Memorial HospitalCharge Nurse/Staff Nurse, Mother-Baby Unit at Bakersfield Memorial Hospital

  • Robin KamalipourRobin Kamalipour

    Registered Nurse, Mother Baby Unit at William Beaumont Army Medical CenterRegistered Nurse, Mother Baby Unit at William Beaumont Army Medical Center

CREATE PROFILE