Mittchadaelle Joseph, RN
Boynton Beach,FL
Summary
Dynamic and compassionate caregiver with a proven track record at Boca Raton Regional Hospital, adept in patient care coordination and vital signs monitoring. Excelled in creating safe clinical environments and enhancing patient satisfaction, demonstrated by consistent top performance. Fluent in Creole and certified in BLS, I bring a blend of hard and soft skills critical to healthcare excellence.
Overview
9
9
years of professional experience
Work History
Pool Clinical Partner
Boca Raton Regional Hospital
04.2019 - Current
- Assisted in maintaining a safe clinical environment by adhering to infection control protocols and appropriate equipment usage.
- Improved patient satisfaction by providing compassionate care during daily activities such as bathing, dressing, and feeding.
- Conducted thorough physical assessments on incoming patients to gather baseline data for clinicians'' evaluation.
- Expedited patient recovery through timely assistance during physical therapy sessions and mobility exercises.
- Collaborated with interdisciplinary healthcare teams to develop comprehensive patient care plans for optimal outcomes.
- Assisted with emergency situations efficiently while remaining calm under pressure; provided life-saving procedures such as CPR when needed.
Health Unit Coordinator
Boca Raton Regional Hospital
01.2017 - 04.2019
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Responded to patient call lights to expedite appropriate follow-through.
- Contributed to patient education by preparing and distributing informational materials, empowering patients in their own care.
- Fostered culture of safety and cleanliness by overseeing regular maintenance and sanitation of unit, contributing to infection control.
- Conducted in-person greeting, welcome and orientation for newly admitted and transferred patients.
Customer Service Representative
Khols Department Store
10.2015 - 05.2016
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Exceeded performance metrics consistently, earning recognition as a top performer within the team.
Education
Associate of Science - Nursing
Cambridge College of Healthcare And Technology
Delray Beach, FL12-2024
Skills
- Reliable team player
- Patient care coordination
- Compassionate caregiver
- Vital signs monitoring
- Fluent in creole
- BLS
Timeline
Pool Clinical Partner
Boca Raton Regional Hospital
04.2019 - Current
Health Unit Coordinator
Boca Raton Regional Hospital
01.2017 - 04.2019
Customer Service Representative
Khols Department Store
10.2015 - 05.2016
Associate of Science - Nursing
Cambridge College of Healthcare And Technology
Similar Profiles
DORIAN HENDERSONDORIAN HENDERSON
Electrophysiology Lab at Boca Raton Regional HospitalElectrophysiology Lab at Boca Raton Regional Hospital
Adriana PaganAdriana Pagan
Nurse Intern at Boca Raton Regional Hospital- Baptist HealthNurse Intern at Boca Raton Regional Hospital- Baptist Health
Pinky JonesPinky Jones
Administrative Nursing Supervisor at Boca Raton Regional Hospital By Baptist HealthAdministrative Nursing Supervisor at Boca Raton Regional Hospital By Baptist Health