Mittie Morris

• Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
• Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
• Ensured compliance with all applicable federal, state, and local laws, regulations, and policies governing correctional facilities.
• Assisted medical staff in distributing medications to inmates efficiently while securely handling sensitive materials.
• Supported the re-entry process for inmates by connecting them with appropriate resources, such as job training programs and community-based services.
• Maintained detailed records of inmate behavior and activity, contributing to facility security.
• Fostered supportive environment for inmate rehabilitation with educational and vocational training programs.
• Supported reentry programs that prepared inmates for successful integration into society.
• Monitored surveillance equipment to detect and prevent unauthorized activities.
• Ensured security of facility perimeter by conducting routine patrols.
• Enhanced facility safety by conducting regular and thorough cell inspections.
• Interviewed inmates to obtain information and evidence.
• Searched cells of inmates to identify and confiscate contraband and other prohibited items.

• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Passionate about learning and committed to continual improvement.
• Worked well in a team setting, providing support and guidance.
• Excellent communication skills, both verbal and written.

• Increased security measures by regularly inspecting all areas of the facility for potential hazards or risks.
• Reduced instances of inmate altercations through proactive conflict resolution strategies and mediation techniques.
• Conducted emergency response drills to prepare staff for various crises situations, minimizing potential harm to both staff and inmates.
• Provided ongoing mentoring and guidance to junior officers, fostering a supportive team environment focused on professional growth and development.
• Oversaw control center, monitoring inmates, visitors, and employees for signs of suspicious behavior.
• Resolved issues and disputes between inmates professionally and respectfully.
• Cultivated and maintained climate of mutual respect with freedom from harassment and intimidation, to provide safe environment for staff and offenders.
• Enhanced inmate safety by conducting thorough cell searches and confiscating contraband items.
• Effectively managed high-stress situations while maintaining professionalism, demonstrating strong leadership skills under pressure.
• Maintained order within the facility by enforcing institutional rules and regulations consistently.

• Reduced inmate altercations through consistent communication and conflict resolution strategies.
• Maintained a high level of professionalism with strong leadership skills, setting the standard for all correctional officers within the facility.
• Oversaw the timely processing of inmate transfers, ensuring accurate paperwork completion and adherence to established protocols throughout each transition phase.
• Addressed inmate grievances promptly, ensuring that all concerns were thoroughly investigated and resolved in a fair and timely manner.
• Supported officer growth through mentorship opportunities while leading a team of correctional professionals towards achieving department goals collectively.
• Managed emergency situations effectively, keeping staff and inmates safe during incidents such as lockdowns or evacuations.
• Maintained strict adherence to confidentiality protocols while managing sensitive information pertaining to inmates, staff, and overall facility operations.
• Fostered positive relationships between staff members by promoting teamwork and open communication channels among all team members.
• Conducted regular evaluations of officer performance, providing constructive feedback for continuous improvement opportunities.
• Supervised dining hall, outdoor recreation area, vocational shop, and inmate housing unit.

• Reduced inmate altercations through effective communication and conflict resolution strategies.
• Contributed to overall facility success, serving as a key decision-maker on disciplinary actions involving inmates and staff members.
• Oversaw the timely completion of administrative tasks such as report writing, incident documentation, and record-keeping processes.
• Enhanced staff performance by providing ongoing training and professional development opportunities for correctional officers.
• Streamlined daily operations, managing staff schedules and ensuring adequate coverage at all times.
• Conducted thorough investigations into allegations of misconduct or policy violations within the facility, ensuring accountability at all levels.
• Consistently met or exceeded operational performance goals set forth by senior leadership, contributing to overall departmental success.
• Mentored new correctional officers, providing guidance on best practices for maintaining safety and order within a challenging work environment.
• Improved facility safety by conducting regular security checks and addressing potential risks promptly.
• Inspected housing cells and directed teams completing in-depth searches for contraband or damage.
• Completed daily work report sheets and delegated tasks to employees.

• Enhanced inmate safety by conducting thorough cell searches and confiscating contraband items.
• Effectively managed high-stress situations while maintaining professionalism, demonstrating strong leadership skills under pressure.
• Maintained order within the facility by enforcing institutional rules and regulations consistently.
• Coordinated with other correctional facilities during transfers of inmates, ensuring smooth transitions between institutions without compromising security protocols.
• Collaborated with medical personnel to ensure proper care for inmates with health concerns or medical needs.
• Verified all prison visitors carried proper identification and had no contraband before entering institution.
• Supervised dining hall, outdoor recreation area, vocational shop, and inmate housing unit.
• Assisted in the rehabilitation process with educational programs, counseling services, and vocational training opportunities for inmates.
• Responded to emergency situations and provided first aid following facility guidelines.
• Handled inmate counts and searches for missing inmates.

• Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
• Searched cells of inmates to identify and confiscate contraband and other prohibited items.
• Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
• Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
• Conducted routine and emergency head counts.
• Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
• Prepared, processed and maintained forms, reports, logs, records, and activity journals.
• Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
• Maintained accurate records of inmate incidents or infractions using electronic databases or written logs as required.
• Tracked inmates through head counts, visitor logs, and scheduled activities.
• Improved communication between staff members by participating in daily briefings and sharing critical information about inmate activities.
• Contributed to a positive work culture among colleagues by utilizing effective communication skills both verbally and in writing.
• Monitored visitation sessions to ensure compliance with established guidelines and maintain facility security.
• Demonstrated cultural sensitivity when interacting with diverse populations within the correctional setting, promoting an inclusive environment for all individuals present.
• Supported mental health initiatives for inmates by connecting them with appropriate resources and services within the facility.
• Interviewed inmates to obtain information and assess needs.
• Received and accounted for personal possessions and determined inmate work assignments.

• Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
• Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
• Managed conflict resolution among team members, fostering a positive and collaborative work environment.
• Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
• Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
• Increased customer satisfaction with prompt and accurate issue resolution, leading dedicated customer service team.
• Led by example, demonstrating commitment and professionalism that inspired team members to excel.
• Optimized customer experience by delivering superior services and effectively troubleshooting issues.

Military Veteran

• Safeguarded sensitive information through the proper handling of confidential documents and secure storage methods.
• Handled mail, packages, emails, document transmissions and other types of data with both manual and automated tracking strategies.
• Improved customer satisfaction with prompt and professional responses to inquiries and concerns.
• Expedited project completion times by effectively prioritizing tasks based on deadlines and resource availability.
• Resolved customer concerns efficiently to promote satisfaction and loyalty.
• Maintained supplies inventory by checking stock to determine inventory level and ordering new supplies when inventory runs lows.
• Facilitated communication between departments, organizing meetings and distributing essential information.
• Enhanced team productivity by providing administrative support and coordinating daily operations.