Mitul Patel
Naperville,USA
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
6
6
years of professional experience
Work History
Product Manager, Project Manager
Blue Sigma Software Solution Inc.
01.2022 - Current
- Conducted market research and competitive analysis to identify opportunities for product innovation and strategic growth
- Defined product roadmap and goals, prioritizing based on user feedback, sales data, business objectives, and technical feasibility, leading multiple projects from inside sales and outside sales
- Built and maintained strong relationships across departments, fostering a culture of collaboration and client-focused solutions
- Designed and implemented training programs and resource guides to support internal teams and improve service delivery
- Implemented data-driven decision-making, leveraging analytics tools to track KPIs, improve UX, and boost user adoption by 42%
- Developed customer education and onboarding programs, leading to a 40% improvement in product adoption rates
- Built strong relationships with enterprise clients, gathering insights to shape product improvement and future iterations
- Secured strategic partnerships with key industry players, expanding product reach and increasing brand credibility
- Collaborated with cross-functional teams, including healthcare professionals and IT specialists, to build software that meets industry regulations and compliance standards
- Developed real-time reporting and dashboard solutions that provided actionable insights to healthcare administrators and decision-makers
- Optimized system performance and user experience, resulting in a measurable increase in adoption rates by healthcare providers
- Developed risk-based vendor questionnaires and conducted evidence-based reviews, enhancing Third-Party Risk Management (TPRM) and vendor evaluation
- Managed project timelines, budgets, and risks, ensuring on-time delivery of key product initiatives
- Identified and mitigated project risks, ensuring alignment with business goals and stakeholder expectations
- Enhanced operational efficiency for clients by optimizing workflows, leading to cost savings and increased daily productivity
- Spearheaded the adoption of Agile methodologies, facilitating daily stand-ups, sprint planning, and retrospectives to improve team efficiency and collaboration in different projects
- Conducted post-launch performance analysis, measuring impact, gathering feedback, and iterating improvements to drive continuous product success
- Leveraged CRM and project management tools to track, analyze, and improve service delivery, contributing to measurable success
Business Intelligence Intern
Cloud Bigdata
05.2020 - 01.2021
- Developed interactive dashboards and reports using Power BI and Tableau to visualize key business metrics
- Assisted in analyzing large datasets and identifying trends, patterns, and insights to support business decision-making.
- Researched and implemented best practices in cloud-based data storage and processing for scalability and performance
- Collaborated with cross-functional teams (engineering, finance, marketing) to gather data requirements and improve reporting efficiency
- Assisted in automating data collection and reporting processes, reducing manual work by 12-15%
- Learned and applied predictive analytics models, supporting strategic decision-making through trend forecasting
- Documented key findings, methodologies, and best practices to improve knowledge-sharing within the team
- Supported the development of advanced SQL queries to extract insights from large datasets, optimizing reporting accuracy
- Performed exploratory data analysis (EDA) to uncover actionable insights, enhancing the business intelligence reporting framework
- Assisted in training team members on new reporting tools and best practices to foster a data-driven culture across the organization
- Contributed to the optimization of data pipelines, improving processing speeds and system scalability
- Collaborated with senior data scientists to fine-tune machine learning models for improved predictive accuracy
Process Improvement Intern
Kearney Plastic
01.2019 - 04.2020
- Assisted in analyzing current manufacturing processes, identifying inefficiencies, and recommending improvements to streamline operations, resulting in increased productivity
- Conducted time and motion studies to measure production workflow efficiency, helping optimize task management and reduce operational delays
- Collaborated with cross-functional teams to map processes and workflows, ensuring clear task delegation and minimizing errors
- Applied lean manufacturing principles to identify waste and achieve a 15% reduction in cycle time through process improvements
- Worked with business intelligence tools to automate data collection and enhance process tracking for time reporting of key performance metrics
- Assisted in developing key performance indicators (KPIs) and metrics to measure process success and optimize future operations
- Conducted root cause analysis on production bottlenecks and developed actionable strategies to eliminate them, improving output
- Supported the implementation of Agile methodologies within teams to enhance collaboration and streamline operations
- Contributed to automating manual processes by introducing new software tools, resulting in a 20% reduction in manual labor costs
- Monitored and reported on the post-implementation performance of new processes, gathering feedback for continuous improvement
- Supported the documentation of standard operating procedures (SOPs) and best practices, ensuring consistency in operations
- Coordinated with internal stakeholders and managers to ensure the successful rollout of process improvements
- Identified opportunities for cost savings, leading to an 18% reduction in operational expenses through optimized resource allocation
- Conducted risk assessments of proposed process changes, ensuring compliance with company standards and minimizing potential disruptions
- Utilized Excel and Power BI to track and analyze process changes' effectiveness, providing actionable insights for further optimization
Education
Master of Science - Project Management
University of The Cumberlands
Williamsburg, KY08.2024
Bachelor of Arts - Business Administration, Emphasis: Business intelligence
University of Nebraska-Kearney
Kearney, NE12.2021
Skills
- Power BI
- Tableau
- SQL
- Jira
- Microsoft Planner
- Trello
- Mondaycom
- Asana
- Excel (Pivot Tables, Macros)
- Power Query
- Microsoft Project
- Zoom
- Confluence
- Microsoft Azure
- Scrum
- Project planning
- KPI tracking
- Product lifecycle management
- Product strategy
Timeline
Product Manager, Project Manager
Blue Sigma Software Solution Inc.
01.2022 - Current
Business Intelligence Intern
Cloud Bigdata
05.2020 - 01.2021
Process Improvement Intern
Kearney Plastic
01.2019 - 04.2020
Bachelor of Arts - Business Administration, Emphasis: Business intelligence
University of Nebraska-Kearney
Master of Science - Project Management
University of The Cumberlands
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