Mitzi Agnew

• Picked products from designated locations using hand pallet jacks to fulfill customer orders.
• Pulled products off the shelves and boxed according to customer orders.
• Prepared shipment labels.

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• Maintained product, service and company policy knowledge to serve as a resource for both coworkers and customers. 
• Addressed customer inquiries and concerns to facilitate decision-making and minimize anxiety or hesitation.
• Met incoming customers and provided immediate assistance.
• Met with customers to understand needs, recommend products and offer services that aligned with individual desires and needs.
• Drove customer feedback to deliver management information for corrective action.
• Built a loyal clientele to retain a high level of repeat and referral business.
• Assisted customers with selection of products and services.
• Evaluated and processed customer returns and helped customers make alternate sections.
• Organized merchandise for sales floor restocking and customer shipments.
• Processed cash and credit transactions through company POS system.
• Operated cash register to process cash, check and credit card transactions.