Mitzi Carmean
Kingston,OH
Summary
Knowledgeable and dedicated customer service professional with extensive experience in Job and Family Services industry. Solid team player with outgoing, positive demeanor and proven skills in establishing as
art of work team. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for assisting with setting goals set forth by local office and state guidle.
Overview
18
18
years of professional experience
Work History
Income Maintenance Worker III
Pike County Job And Family Services
Waverly , OH
04.2007 - Current
- Completing interviews with clients, to determine eligibility for benefits requested.
- Properly handling protecting and disposed of sensitive materials.
- Processing submitted changes for clients cases.
- Working thru call center, completing interviews and changes.
- Keeping applications up to date.
- Sending emails, phone calls, releases for information to clients, employers, and out of state inquires,
Education
No Degree - Accounting And Education
Shawnee State University
Portsmouth, OHHigh School Diploma -
Waverly High School
Waverly, OH06.1989
Skills
- Task Concentration
- Ability to use basic math skills
- Ability to complete tasks with no assistance
- Decision making following Ohio Revised Codes
- Performing multi tasking and accomplishing goals
Reading, crocheting, spending time with family and church family.
I am a self motivated person who looks to find the good in everyone and is very pleasant and understanding. Each individual is important to me.
I have created the role of Project Leader for Samaritan Christmas Shoeboxes at my church, which has been a great opportunity to reach others,
I'm also a 4H Advisor with Mud Crew, Special Project leader. We have funderaisers and community services that I organize each year for our group.
Timeline
Income Maintenance Worker III
Pike County Job And Family Services
04.2007 - Current
No Degree - Accounting And Education
Shawnee State University
High School Diploma -
Waverly High School
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