Mitzi Dillard
Aspiring Cybersecurity Analyst
Jacksonville,FL
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Security Analyst position. Ready to help team achieve company goals.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Delivery Specialist
MOD Enterprises LLC
Jacksonville, Fla
05.2020 - Current
- Directly interacted with customers to deliver mail, packages and ordered goods.
- Coordinated consistent on-time deliveries of damage-free goods.
- Worked with vendors to schedule daily pickups and weekly deliveries.
- Maintained accurate logs of deliveries and trips, proving details to manager at end of shifts.
- Completed on-time deliveries by choosing best and most efficient routes.
- Completed rush deliveries on tight timetables to satisfy customer needs.
Instrumentation Technician
Kelly Services, Johnson & Johnson Vision
Jacksonville, Fla
11.2019 - 04.2020
- Operate and Maintain manufacturing equipment used in contact lens production
- Inspected equipment to detect leaks and other problems.
Principle Photolithography Equipment Technician
Micron Technology
Manassas, VA
06.2008 - 11.2019
- Managed and coordinated Preventive Maintenance scheduling and staffing
- Coordinated Facility maintenance that affects department efficacy and tool down time
- Implemented new ways to improve efficiency and minimize equipment downtime
- Troubleshot, diagnosed and corrected unscheduled equipment down events
- Managed training and mentoring of junior technicians and Interns
- Performed scheduled equipment upgrades and installations
- Investigated and resolved process and equipment issues using SPC and equipment performance data
- Completed special work and engineering requests
- Implemented and conducted testing to drive maintenance task efficiency and reliability
- Coordinated resources for maintenance and repair activities on equipment to support production goals while adhering to safety guidelines
- Analyzed and resolved recurring maintenance issues, equipment failures and deficiencies
- Identified reliability concerns and failure patterns in equipment design
- Interfaced with other departments as required to drive continuous improvement and classify defect issues
- Evaluated and made required updates to procedures to improve upon current maintenance practices
- Created maintenance manuals, and SOPs to improve maintenance consistency and efficiency
- Collaborated with outside vendors to secure parts and supplies
- Managed calibrated equipment for needed tp perform critical maintenance
- Collaborated with site management in the implementation of 6S
United States Air Force
02.1988 - 11.1997
- Honorably Discharged, E-5 SSgt
Education
Security+ /Certified Ethical Hacker / Splunk Core - DevOps Pathway
Intellectual Point
Sterling Virginia 07.2022 - 10.2022
AAS - Mechanical Engineering Technology
Northern Virginia Community College
Manassas, VASkills
Effective communication
Fast Learner
Excellent attention to Detail
Leadership
Troubleshooting
Customer Service
Teamwork
Adaptability
Problem-solving
Excellent work ethic
Time management
Certification
CompTIA Security+
Timeline
CompTIA Security+
08-2022
Security+ /Certified Ethical Hacker / Splunk Core - DevOps Pathway
Intellectual Point
07.2022 - 10.2022
Delivery Specialist
MOD Enterprises LLC
05.2020 - Current
Instrumentation Technician
Kelly Services, Johnson & Johnson Vision
11.2019 - 04.2020
Principle Photolithography Equipment Technician
Micron Technology
06.2008 - 11.2019
United States Air Force
02.1988 - 11.1997
AAS - Mechanical Engineering Technology
Northern Virginia Community College