Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
21
21
years of professional experience
Work History
Travel Agent
Self
09.2021 - Current
Arrange travel accommodations for groups, couples, executives, and special needs clients.
Supervise payments via credit and debit cards and handle sensitive information with professionalism and discreteness.
Provide customers with the best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.
Follow up with customers to increase customer service with travel plans.
Research and keep abreast of new travel destinations, attractions, hotels and restaurants to increase services offered.
Private Investigator
Contractor
01.2021 - Current
Performing surveillance covertly which could include following subjects in a vehicle, on foot, in establishments, etc while maintaining distance and documenting the any details pertinent to the case
Produce professional reports outlining findings of cases, expenses incurred and any important incidents.
Background checks and social media/internet searches
Compile exceptional notes on movements of individuals and collected documentation.
Interviewing clients and subjects
Stay in open communication with supervisors to maintain operational safety and submit timely reports.
Operate in full compliance with Texas state laws covering interactions with individuals, records searches and allowable surveillance techniques.
Assist in searching and locating missing persons
Homemaker
Self
01.2017 - Current
Experience of selling and purchasing family home, including researching mortgage rates, bank loans and liaising with realtors
Experience of project managing extensive home renovations, including negotiating costs to ensure adherence to a tight budget, and tracking progress to ensure completion in line with a tight deadline
Managing a busy home of 7, including scheduling appointments, and ensuring each member is where they need to be on time
Researching and booking all travel, while balancing cost and travel preferences
Full financial responsibility, including managing family budget and paying household bills in a timely manner
Daily duties caring for three high maintenance dogs requiring regular grooming, daily walks and obedience training
Sole Owner and Operator Housekeeping
Self
01.2011 - 01.2017
Residential housekeeper for over 30 clients on a weekly, biweekly or monthly schedule
Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Maintained clean living environments including laundry, surface cleaning, mopping and dusting
Treated residents with respect and courtesy
Performed special resident requests as needed
Noted any repair or maintenance issues and reported them to residents
Engaged with residents on expectations and requirements to promote overall satisfaction.
Reserve Police Officer
Mustang Ridge
01.2013 - 01.2015
Actively patrolled assigned areas to prevent and detect crimes
Issued warnings and citations for traffic violations
Enforced all traffic laws and ordinances and checked speed with radar
Investigated and reported crimes, accidents, offenses and damage to property
Conducted thorough investigations of serious injury and fatality traffic accidents
Conducted preliminary investigations at the scene of major crimes
Apprehended offenders and conducted interviews and interrogations
Checked all vehicles equipment for proper functions prior to use
Responded immediately to calls involving automobile accidents and criminal activity
Apprehended suspects, read Miranda Rights and transported offenders to jail
Utilized clear communication and interpersonal skills to build relationships with citizens.
Conducted searches of individuals, vehicles and premises.
Owner and Operator of Photography
Photography by Mitzi
01.2004 - 01.2014
Specializing in family, child and wedding photography
Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
Consulted with customers to assess needs and propose optimal solutions.
Duties to include but not limited to, editing photos with Adobe Photoshop, banking, accounting, tax preparation, website design, marketing, and customer development
Managed day-to-day business operations.
Commercial Housekeeper
Franklin Savings Bank
01.2003 - 01.2005
Responsible for cleaning the bank after-hours
Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Disposed of trash and recyclables each day to avoid waste buildup.
Disinfected and mopped bathrooms to keep facilities sanitary and clean.
Education
TCOLE Continuing Education
CAPCOG -
Capital Area Council of Governments
Austin, TX
05.2011
New Hampshire Technical Institute
Concord, NH
Pflugerville High School
Pflugerville, TX
2001
Skills
COMPETENCIES & SKILLS
A quick learner who is self-motivated with the ability to work unsupervised
Impeccable attention to detail
Honest, trustworthy and enjoys responsibility
Flexible, reliable and energetic with excellent interpersonal and client relationship skills
A problem solver with the ability to make quick, smart and rational decisions using common sense and a positive attitude