Isanae Toms
Houston,TX
Summary
Highly adaptable team leader with excellent background of quick and effective performance. Safely lifts 45 pounds. Highly experienced in performing quality inspections and machinery operations. Highly knowledgeable individual with a successful track record of designing tailored treatment plans for clients. Proven ability to educate clients on proper skincare routines and the benefits of aesthetic treatments. Experienced in analyzing skin type and condition to develop a comprehensive skincare plan for each individual. Committed to providing excellent customer service and building long-term relationships with clients. Sales-oriented travel expert with excellent administrative skills and experience working for well-known agencies. Proven expertise in customer service and in resolving conflicts. Provide exceptional service and quality obtained from years of hands-on experience in corporate travel industry. Dedicated Warehouse team member skilled in operating equipment, prioritizing tasks and carrying out fast-paced work to meet team goals. Strong understanding of OSHA standards and optimal safety guidelines. Hard worker consistently arrives early and stays late to get deadline-oriented jobs complete. Determined professional with dedication to hard work and team player attitude. Offers strong inventory management and product packaging abilities. Punctual and focused with physical strength to accommodate lifts up to Number pounds. Hardworking Type team member skilled in safely moving heavy loads manually or using forklifts and pallet jacks. Punctual, reliable and dedicated to teamwork. Good maintenance and repair skills with training in Area of expertise. Diligent Warehouse Associate offering Number years of comprehensive industry experience. Adept at loading and unloading trucks, shipping and receiving and order picking and packing. Reliable and safety-conscious with excellent freight labeling capabilities. Outgoing individual with well-honed organizational, labor and teamwork skills. Enthusiastic and team-driven with Number years of experience working in busy Type environments.
Overview
3
3
years of professional experience
Work History
Travel Agent
Huntleigh USA
Houston, TX
09.2022 - 03.2023
- Supervised payments via credit and debit cards and handled sensitive information with professionalism and discreteness.
- Arranged travel accommodations for groups, couples, executives, and special needs clients.
- Provided exemplary customer service to new and existing clients, which helped build lasting relationships and secure new travel assignments.
- Maintained operational proficiency in coordinating both international and domestic travel accommodations for customers, arranging for airfare as well as hotel and rental car reservations.
- Assisted clients with flight changes and cancellations to minimize travel disruptions.
- Promoted dedicated customer service and support by promptly resolving customer complaints.
- Developed loyal clientele base due to excellent listening and research skills and keen understanding of travel budgets.
Walmart Associate
Walmart
Humble, TX
08.2021 - 11.2022
- Greeted customers and offered assistance for increased customer satisfaction.
- Identified customer needs and wants to enhance customer experiences and boost sales.
- Managed customer relations through communication and helpful interactions.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Warehouse Worker
Amazon
Houston Tx
11.2021 - Current
- Loaded, unloaded, and moved material to and from storage and production areas.
- Checked packages and merchandise for damage and notified vendors.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Performed general housekeeping and cleaning tasks.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Operated forklift to safely move and safeguard stock and supplies in warehouse.
- Conducted regular inspections and audits to check quality and verify inventory levels.
- Trained and supervised new employees to apply best practices and comply with health and safety procedures and regulations.
- Successfully navigated large shipments of materials through tight spaces and busy facilities.
- Surrounded items in cling film, padded blankets, and tape to protect from damage.
- Helped train new employees in safe practices and warehouse procedures.
Education
Certificate - Esthetician
Lonestar Community College
Humble, TX08.2023
Nimitz High School
Houston, TX08.2016
Skills
- Program Support
- Workplace Safety
- Cash Handling
- Data Entry
- Strategy Development
- Computer Competencies
- Production Support
- Cross-Functional Teamwork
- Customer Engagement
- Order Fulfillment
- MS Office
- Computer Skills
Timeline
Travel Agent
Huntleigh USA
09.2022 - 03.2023
Warehouse Worker
Amazon
11.2021 - Current
Walmart Associate
Walmart
08.2021 - 11.2022
Certificate - Esthetician
Lonestar Community College
Nimitz High School