Mitzi Gaylor
Sidney,OH
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
8
8
years of professional experience
Work History
Pathology Secretary
Wilson Memorial Hospital
Sidney, OH
10.1988 - 03.1991
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Performed various administrative tasks by filing, copying and faxing documents.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
- Received and routed laboratory results to correct clinical staff members.
Pahtology Secretary
Piqua Memorial Hospital
Piqua, OH
08.1986 - 10.1988
- Maintained daily report documents, memos and invoices.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Entered data into system and updated customer contacts with information to keep records current.
Secretary, Receptionist, Phlebotomist
Dr. Lanham
Troy, OH
04.1984 - 02.1986
- Answered multi-line phone system and enthusiastically greeted callers.
- Scheduled appointments and conducted follow-up calls to clients.
- Maintained daily report documents, memos and invoices.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Used personal protective equipment correctly to protect coworkers and patients.
Secretary/Receptionist
Dr. Topalov
Sidney, Ohio
01.1983 - 04.1984
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
- Handled cash transactions and maintained sales and payments records accurately.
- Managed multiple tasks and met time-sensitive deadlines.
- Maintained confidentiality of information regarding clients and company.
Education
High School Diploma -
Sidney High School, Sidney, OH, US
Sidney, OH05.1983
Skills
- Adaptable and Flexible
- Software Applications
- Office Equipment
- Record Retrieval
- Collecting Patient Specimens and Tests
- Office Organization
- CPR Certified
- Patient Medical Histories
- Pathology Reports
- Scheduling Tests and Procedures
Timeline
Pathology Secretary
Wilson Memorial Hospital
10.1988 - 03.1991
Pahtology Secretary
Piqua Memorial Hospital
08.1986 - 10.1988
Secretary, Receptionist, Phlebotomist
Dr. Lanham
04.1984 - 02.1986
Secretary/Receptionist
Dr. Topalov
01.1983 - 04.1984
High School Diploma -
Sidney High School, Sidney, OH, US
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