Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mitzie Williams

Dyersburg,TN

Summary

Demonstrated ability to conduct performance reviews, identifying areas for employee improvement while monitoring attendance and payroll information. Ensured adherence to safety regulations and company policies, contributing to a compliant workplace environment. Analyzed operational reports to pinpoint inefficiencies in budgeting and staffing, leading to enhanced operational effectiveness. Resolved customer complaints efficiently, fostering strong client relationships and implementing strategies that improved customer service.

Overview

20
20
years of professional experience

Work History

Assistant Manager

Jimmy John's Gourmet Sandwiches
Dyersburg, TN
12.2021 - 05.2025
  • Conducted regular performance reviews for employees to identify areas of improvement.
  • Monitored employee attendance records, timekeeping, and payroll information.
  • Ensured compliance with safety regulations and company policies.

Department Manager

Walmart
Dyersburg, TN
08.2013 - 08.2018
  • Analyzed weekly reports to identify areas for improvement in operations, budgeting, and staffing levels.
  • Resolved customer complaints promptly and professionally in order to maintain good relationships with clients.
  • Developed strategies to improve customer service and increase sales by 10% within 6 months.

General Manager

Captain Ds
Union City, Tennessee
02.2005 - 02.2010
  • Established and maintained effective communication with staff members to ensure efficient operations.
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
  • Identified areas of improvement in current business practices and collaborated with other departments to develop action plans for implementation.

Education

Associate of Arts - Criminal Justice

University of Pho
Online
06-2007

Skills

  • Performance management
  • Payroll administration
  • Regulatory compliance
  • Customer service

Timeline

Assistant Manager

Jimmy John's Gourmet Sandwiches
12.2021 - 05.2025

Department Manager

Walmart
08.2013 - 08.2018

General Manager

Captain Ds
02.2005 - 02.2010

Associate of Arts - Criminal Justice

University of Pho
Mitzie Williams