Summary
Overview
Work History
Education
Skills
Timeline

Mixell Gutierrez

Milwaukee,WI

Summary

Friendly and reliable offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Knowledgeable and dedicated customer service professional with extensive experience in industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses. Approached each day and unique challenges with enthusiasm, patience and humor.

Overview

2
2
years of professional experience

Work History

Cashier

Menards Inc. - Home Improvement
Milwaukee, WI
08.2020 - 07.2021
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.

Host

El Beso Mexican Restaurante & Cantina
Greenfield, WI
08.2020 - 07.2021
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Assisted managers with quickly resolving service- and food-related issues.
  • Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.

Sales Associate

Discovery Clothing
West Allis, WI
08.2019 - 04.2020
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Achieved perfect attendance and on-time record.

Education

Associate of Science - Radiography

Milwaukee Area Technical College, Milwaukee, WI
06.2024

High School Diploma -

Veritas High School, Milwaukee, WI
06.2022

Skills

  • Product Location
  • Customer Transactions
  • Feedback Acceptance
  • Cooperative Attitude
  • Cash Register Operation
  • Customer Relations
  • Customer Support

Timeline

Cashier - Menards Inc. - Home Improvement
08.2020 - 07.2021
Host - El Beso Mexican Restaurante & Cantina
08.2020 - 07.2021
Sales Associate - Discovery Clothing
08.2019 - 04.2020
Milwaukee Area Technical College - Associate of Science, Radiography
Veritas High School - High School Diploma,
Mixell Gutierrez