Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic
Miya Anderson

Miya Anderson

Alexandria,La

Summary

Highly motivated and detailed-oriented food service manager with 10+ years in both front and back of house operations, seeking a management role to utilize strong operational skills and leadership abilities.

Knowledgeable General Manager with solid background in leading teams to achieve operational excellence. Successfully managed large-scale projects and streamlined processes to enhance productivity. Demonstrated expertise in conflict resolution and strategic planning.

Overview

17
17
years of professional experience

Work History

Sr. Supervisor

Stirling Sodexo
09.2021 - 07.2024
  • Spearhead marketing and promotion of a $50,000 a week the
  • Counting weekly and monthly inventory.
  • Collaborate with chef on menu planning and menu selections.
  • Ensure all guests are receiving beyond excellent customer service.
  • Ensure all monthly safety audits are complete and enforcing safety.
  • Collecting and filing all weekly, monthly, and yearly HACCP.
  • Assisting cooks and food service workers with executing daily operations of kitchen and front of house.
  • Beverage and snack ordering.
  • Assisting with conference center orders and caterings.

Patient Services/ Retail Sr. Supervisor

Tulane Hospital Sodexo
03.2020 - 09.2021
  • Spearhead day to day functions of servicing 100 plus patients.
  • Ensure all patients were fed and satisfied based off their specific diet needs.
  • Collaborate with dietitians and nursing to ensure all patients receive the best experience.
  • Practice and train on safe Covid-19 procedures.
  • Spearhead the patient tray line to ensure patients receive food hot and in a timely manner.
  • Patient tray line audits and food safety audits.
  • Patient rounding to help improve patient satisfaction scores.

Assistant Manager/Market Training Manager

Taco Bell Corporation
10.2007 - 12.2020
  • Spearhead day to day operation of a $12,000+ franchise, while managing a team of 25-30 employees.
  • Focus on daily functions such as scheduling, truck ordering, inventory, budgeting, and customer service.
  • Execute all major matrixes such as labor, customer service, budgeting, and speed of service.
  • Training employees to the compliance of week, monthly, and yearly standards.

Operations Sr. Supervisor

Loyola University Sodexo
08.2017 - 03.2020
  • Oversee 8 station and kitchen of the dining hall to ensure students are receiving a great experience.
  • Oversee preparation of vegan and allergen free meals, snacks, and action station.
  • Collaborate with chef on weekly meal plans and special events using programs such as SMG & Drive.
  • Manage and oversee daily operations of retail outlets such as the highest grossing Starbucks, Smoothie King, OBC grill, Subway, Deaux Pizza, Tsunami Sushi, and on campus C-Store.
  • Interview, hire, orientate, and train all incoming employees.
  • Ensuring HACCAP and all other food safety audits are done in compliance with Sodexo and state regulations.
  • Prepare for audits in every branded retail outlet.
  • Customer Service trainer.

Sr. Operations Supervisor

Ochsner Hospital/ Sodexo
03.2014 - 08.2017
  • Manage day to day functions of two high volume cafeterias combined grossing $25,000+ daily.
  • Conduct safety audits for front and back of house.
  • Cash audits
  • Counting and controlling money flow of the cash room.
  • Retail marketing and advertising.

Education

High School Diploma -

Capitol Pre College Academy for Girls
01.2007

Associates - Business Management

Cameron College
01.2011

Skills

  • Customer Service
  • Marketing
  • Leadership
  • Management
  • Food Safety
  • Communication
  • Organization

Accomplishments

Regional Retail Champion

Regional Marketing Champion

Most Improved Store

Champion of the Quarter

Timeline

Sr. Supervisor

Stirling Sodexo
09.2021 - 07.2024

Patient Services/ Retail Sr. Supervisor

Tulane Hospital Sodexo
03.2020 - 09.2021

Operations Sr. Supervisor

Loyola University Sodexo
08.2017 - 03.2020

Sr. Operations Supervisor

Ochsner Hospital/ Sodexo
03.2014 - 08.2017

Assistant Manager/Market Training Manager

Taco Bell Corporation
10.2007 - 12.2020

Associates - Business Management

Cameron College

High School Diploma -

Capitol Pre College Academy for Girls

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