Miya McCline

Maintaining payroll information by collecting, calculating, and entering data

Preparing reports by compiling summaries of earnings, taxes, deductions, leave and disability

Providing payroll information by answering questions and requests

Maintaining employee confidence and protecting payroll operations by keeping information confidential

Responsible for all tasks relating to payroll processing such as collecting employees' timesheets and payroll data, calculating wages, issuing statements, detailing earnings, and preparing paychecks

Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance

Kept reception area clean and neat to give visitors positive first impression

Provided clerical support to company employees by copying, faxing and filing documents

Prepared packages for shipment, pickup and courier services for prompt delivery to customers

Responded to inquiries from callers seeking information

Reviewed invoices, payment requests, advance requests, expense reimbursements and proper coding, prior to approval

Handled complaints and questions, and re-directed calls to other team members

Acted as first point of contact and set appointments for prospective clients

Addressed client inquiries and updated database information.

Recorded patient status in progress notes

Coordinated daily activities of patients to support them in their individual care programs

Documented each patient case with updates in computer system

Enforced safety procedures with all patients

Reviewed patient medical history and referral notes from other medical practitioners to understand health problems and suggest appropriate physiotherapy regimen to facilitate movement for daily activities

Worked in acute care setting and created individualized exercise programs for patients

Observed patient tolerance and status during treatment to modify treatment program if necessary

Offered expert mobility assistance with physical support, wheelchairs and other strategies

Cleaned and organized work area and disinfected equipment after treatment

Transported patients to and from treatment areas using wheelchairs or providing standing support.

Monitored patient's safety and response to exercise intensity to discuss with therapist or assistant

Prepared patients to meet with physical therapists

Executed interventions of modalities or exercise as directed by therapist or assistant

Assisted with reception duties like scheduling patients and completing follow up calls

Documented each patient case with updates in computer system

Scheduled patient appointments to meet treatment requirements and provide quality care

Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity

Answered questions from patients via email, phone and in person

Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel

Greeted guests at front desk and engaged in pleasant conversations while managing check-in process

Transcribed phone messages and relayed to appropriate personnel

Kept accounts in balance and ran daily reports to verify totals.

• Selected, recommended and helped obtain or locate merchandise based on customer desires and needs
• Assembled promotional displays to increase brand awareness and attract customers
• Serviced multiple customers at once, multi-tasked and enthusiastically handled special projects
• Examined merchandise and took accurate inventory to prevent inventory stockouts and reduce risks of loss
• Measured customers' feet using Brannock device to determine proper shoe size
• Greeted customers, helped locate merchandise and suggested suitable options
• Answered customer questions about products and services, helped locate merchandise and promoted key items
• Listened to customer needs and desires to identify and recommend optimal products.

• Supported customer questions and issues by gathering data, analyzing needs, evaluating possible resolutions and implementing best solutions
• Participated in ongoing training to learn new products and enhance skills to optimize customer support delivery
• Operated cash register for cash, check and credit card transactions with excellent accuracy levels
• Helped customers complete purchases, locate items and join reward programs
• Restocked and organized merchandise in front lanes
• Worked flexible schedule and extra shifts to meet business needs
• Greeted customers, helped locate merchandise and suggested suitable options
• Answered customer questions about products and services, helped locate merchandise and promoted key items
• Checked pricing, scanned items, applied discounts and printed receipts to ring up customers
• Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions
• Balanced and organized cash register by handling cash, counting change and storing coupons
• Informed customers of current store promotions to encourage additional sales purchases
• Helped large volume of customers every day with positive attitude and focus on customer satisfaction
• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.