Miya Shields

• Maintained in-depth understanding of all available brands and types of flooring available to customers.
• Assisted customers in selecting appropriate flooring materials based on their preferences, budget, and space requirements.
• Drove team revenue totals by bringing in top sales numbers.
• Followed up with customers to assess satisfaction, answer questions, and resolve concerns.

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• Handled customer complaints professionally and effectively, turning potentially negative experiences into positive outcomes.