Miya Taylor
Chicago,IL
Summary
Compassionate Doula seeking to apply background in nutrition, healthcare administration and patient care to new opportunities.
Overview
5
5
years of professional experience
1
1
Certification
Work History
End of Life Doula
Private Household
08.2023 - Current
- Enhanced client comfort by utilizing various pain management techniques such as massage, breathing exercises, and position changes.
- Maintained daily detailed records of client interactions, including vitals, input & output, medications, wound care and any additional follow-up communication.
- Developed and maintained patient records and documentation.
- Improved client satisfaction by providing personalized emotional, physical, and educational support throughout their process.
Birth Doula
Private Client
12.2022 - Current
- Contributed to positive birth experiences by offering unwavering encouragement and reassurance throughout the process.
- Fostered a calm environment during labor and delivery using soothing techniques such as massage, aromatherapy, or visualization exercises.
- Promoted healthy pregnancies by providing guidance on nutrition, exercise, and prenatal care.
- Empowered mothers to make informed decisions about their births through comprehensive education on various options available.
- Continuously expanded knowledge of best practices in doula care through attending workshops, conferences, and relevant training sessions.
- Helped reduce rates of medical interventions by encouraging natural pain management methods when appropriate.
FARM MANAGER
MUHAMMAD’S FARM
08.2022 - Current
- Taught and trained 30 women on average how to seed, plant and harvest to yield a product
- Assists with creating and executing a farmers market that serves 1,500 people
- Enforcing market rules to ensure safety and equality for vendors and guests
- Worked cooperatively with market manager, recreation, public works, and other city staff
- Provides information to visitors about the farmer’s market
- Familiar with emergency and accident procedures and ability to respond appropriately.
PATIENT CARE REPRESENATIVE
LURIE CHILDRENS HOSPITAL
08.2021 - 04.2022
- Assist with training of new staff
- Correctly identified and collected patient demographic information in accordance with organization standards
- Verified insurance eligibility and completed registration as needed for families
- Improved message center for branch managers and doctors to receive detailed transcribed messages
- Answered multiple divisional phone calls; responding to customer requests and departmental request
- Used EPIC systemized scheduling program for inpatient appointments and follow ups.
PATIENT CARE REPRESENATATIVE
PCC AUSTIN FAMILY HEALTH CENTER CHICAGO
08.2019 - 08.2021
- Support and collaborate with a team of healthcare professionals and fellow patient care representatives to ensure a high-quality care experience
- Compiled, processed, and maintained hundreds of patient records on the daily
- Schedule and manage an efficient check-in and check-out process for over 100 patients daily
- Schedule the appointments and follow-up care for patients as needed
- Screen those patients who are in-house and are designated self-pay for state, county and/or Federal eligibility assistance programs
- Assigned a small workload of accounts to resolve.
Education
BA - GENDER/ WOMENS STUDIES
UNIVERSITY OF ILLINOIS AT CHICAGO
Chicago, IL05.2019
Skills
- Knowledge of medical terminology
- Adhere to HIPPA protocols
- Organizational, interpersonal and communication skills
- POS collection policy and Insurance protocols
- 40 wpm typing speed
- EPIC
- Decision-making support
- Prenatal education
- Relaxation Techniques
- Newborn care
- Hospital birth experience
- Pain Relief Techniques
Certification
- CPR/AED Certified
- Basic Nursing Skills Course Completion
- Midwest Maternal Child Institute Labor Support Doula Training completion.
State
IL
City
Chicago
Zip
60628
Volunteer Experience
- New Moms Inc., 08/2022 - present
- Sigma Gamma Rho Sorority Incorporated, 04/2018-present
- Peer Health Exchange, Health Educator, Peer Health Exchange – sexual education and assault awareness instructor
Timeline
End of Life Doula
Private Household
08.2023 - Current
Birth Doula
Private Client
12.2022 - Current
FARM MANAGER
MUHAMMAD’S FARM
08.2022 - Current
PATIENT CARE REPRESENATIVE
LURIE CHILDRENS HOSPITAL
08.2021 - 04.2022
PATIENT CARE REPRESENATATIVE
PCC AUSTIN FAMILY HEALTH CENTER CHICAGO
08.2019 - 08.2021
BA - GENDER/ WOMENS STUDIES
UNIVERSITY OF ILLINOIS AT CHICAGO