Summary
Overview
Work History
Education
Skills
Additional Information - References
Timeline
Generic
Miya Brown

Miya Brown

Dallas,TX

Summary

Excellent client and project skills. Passionate working in the healthcare industry, action-oriented with strong ability to communicate effectively, with technology executive and business audiences. Effective, Dedicated, extremely well organized. Results-driven professional with a solid history of success in bringing on new customers, working one one with nurses who work offsite and medical directors in the healthcare insurance industry. Awarded for consistent productivity in the denials department at Health Care Service Corporation ; also known as HCSC.

Overview

20
20
years of professional experience

Work History

Health Coordinator

HCSC Blue Cross Blue Shield
03.2019 - Current

This position is responsible for working directly with Blue Cross Blue Shield Medical directors and nurses ; contacting providers conducting research, performing data entry, responding to inquires from members, and supporting the clinicians in the Medical Management department with their provider and member activities scheduling appointment generate appropriate correspondence and send to member manually or electronically. Comply with HIPAA, Diversity Principles, Corporate Integrity, Compliance Program policies and other applicable corporate and departmental policies. Maintain production requirements based on established department business needs.

REIMBURSEMENT COUNSELOR

AmerisourceBergen
Frisco, TX
12.2013 - 03.2019

Verify medical and pharmacy coverage for the Mirena Birth Control .95% accuracy in handling cases; close cases successfully daily with proper information.Process claims through Citrix systems provide detailed information using the appropriate templates that included deductible and co pay information for each patient

Answer patient inquiries regarding billing, procedures, and policies for state health coverage.Participate in weekly business strategy and development meetings .Contract various hospitals to assist uninsured patients and consider outpatients .Daily data entry providing detailed information on patients diagnoses and care.Daily screen over forty patients daily for Medicaid or hospital sponsored financial assistance Network ; with online and offline for potential clients.Provide patient referrals, distribute documents, including filing and faxing of important documents to Patients and hospitals.

BUSINESS DEVELOPMENT CONSULTANT

HCFS, Inc
Addison, TX
06.2004 - 10.2013

Answer patient inquiries regarding billing, procedures, and policies for
state health coverage.Participate in weekly business strategy and
development meetings .Contract various hospitals to assist uninsured
patients and consider outpatients .Daily data entry providing detailed
information on patients diagnoses and care.Daily screen over forty
patients daily for Medicaid or hospital sponsored financial assistance
Network ; with online and offline for potential clients.Provide patient
referrals, distribute documents, including filing and faxing of important
documents to Patients and hospitals.

Education

Bachelor of Arts - Public Relations

Clark Atlanta University
01.2003

Skills

  • Decision-Making
  • Professionalism
  • Team Collaboration
  • Excellent Communication
  • Attention to Detail
  • Performance monitoring

Additional Information - References

  • Graced VoyageHouston Magazine 2023
  • Graced VoyageDallas Magazine 2021 2022
  • Graced Cosign Magazine 2020

Timeline

Health Coordinator

HCSC Blue Cross Blue Shield
03.2019 - Current

REIMBURSEMENT COUNSELOR

AmerisourceBergen
12.2013 - 03.2019

BUSINESS DEVELOPMENT CONSULTANT

HCFS, Inc
06.2004 - 10.2013

Bachelor of Arts - Public Relations

Clark Atlanta University
Miya Brown