Miya E. Ross
Summary
Dynamic and patient-centered pharmacy technician with extensive experience in all aspects of pharmacy operations. Highly skilled at processing prescriptions and managing pharmacy inventory. Expert in filling prescriptions within fast-paced, high-volume settings. Adept at working effectively unsupervised and quickly mastering new skills. Offers excellent technical abilities with pharmacy software applications. Responsible and highly motivated pharmacy student ready to take on new challenges and apply education in the workplace.
Overview
4
4
years of professional experience
Work History
Licensed Pharmacy Technician
CVS Health
, MI, VA, MD
07.2020 - Current
- Processed over 800 prescriptions per day in a busy 24-hour pharmacy while achieving decreased customer wait times and maintaining excellent customer satisfaction.
- Performed data entry into pharmacy computer system related to patient demographics and prescription orders.
- Communicated effectively with providers and insurance agencies to resolve prescription cost discrepancies.
- Provided customer service by answering phone inquiries about product availability, pricing, ordering procedures.
- Stocked shelves with pharmaceutical products; rotated stock as needed to ensure freshness dates were monitored.
- Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
- Answered telephones to respond to questions or requests.
- Managed the return process for expired or damaged drugs in accordance with company policy.
Education
Doctor of Pharmacy -
University of Maryland, Baltimore
05.2027
Bachelors of Science in Biology -
Hampton University
05.2023
Skills
- Workflow Optimization
- Regulatory Compliance
- Pharmaceutical Calculations
- Insurance Billing
- Microsoft Suite
- Data Entry
- Quality assurance and control
- 66 WPM
Organizational Membership
Student National Pharmacy Association (SNPhA)
American Pharmacists Association (APhA) Academy of Student Pharmacists
Timeline
Licensed Pharmacy Technician
CVS Health
07.2020 - Current
Doctor of Pharmacy -
University of Maryland, Baltimore
Bachelors of Science in Biology -
Hampton University