Contact Lens Technician with expertise in patient education, communication, and accurate clinical documentation in EHR systems. Experiences in troubleshooting patient concerns and collaborating across teams to support efficient, high-quality care in fast paced environments. Committed to delivering an excellent patient experience.
Overview
3
3
years of professional experience
Work History
Contact Lens Technician
Drs. McIntyre & Garza PLLC
Corpus Christi
08.2023 - Current
Collaborated with optometrists to ensure accurate prescriptions and appropriate lens fittings.
Assisted patients in selecting appropriate contact lenses and care products based on prescription and personal preference.
Coordinated contact lens orders, ensuring accuracy and timely fulfillment to enhance patient satisfaction.
Managed contact lens inventory by ordering, organizing, and restocking trial lenses to maintain optimal supply levels.
Documented patient interactions and fitting details in electronic health records (EHR) to support streamlined patient care.
Provided patient education on scleral lenses for keratoconus management, including I&R training, proper care, and troubleshooting under Dr. Browning.
Assisted with Orthokeratology (Ortho-K) lens services by educating patients on I&R, proper disinfection, and documentation under Drs. Mai & Blankenship.
Ensured compliance with HIPAA and company policies during contact lens sales and patient interactions.
Collaborated with reception and billing teams to ensure efficient operations and a seamless, high-quality patient experience.