Alanna Pina
Securitas Security
Raynham Center,MA
5
years of professional experience
Proactive team leader with strong documentation and training skills in sales and healthcare. Experienced in cultivating customer satisfaction while ensuring safety and compliance across various environments.
Work History
Security Officer
1 Year 9 Months- Conducted regular patrols, identifying and reporting potential hazards.
- Coordinated with local law enforcement to address incidents.
- Assisted in developing security protocols, enhancing operational efficiency.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety a top priority.
Certified Nursing Assistant
1 Year 3 Months- Monitored vital signs, documenting changes for nursing staff review.
- Collaborated with healthcare team to develop effective care plans.
- Assisted patients with daily living activities, ensuring comfort and dignity.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
Cashier Team Lead
1 Year 2 Months- Supervised cashier team to ensure efficient daily operations and customer satisfaction.
- Trained new cashiers on point-of-sale systems and customer service protocols.
- Monitored cash register accuracy and resolved discrepancies promptly.
- Developed strong relationships with customers through friendly service interactions.
- Implemented best practices for maintaining a clean and organized checkout area.
Education
High School Diploma
Skills
Problem-Solving
Team collaboration
Adaptability
Incident management
Verbal communication
Microsoft Office Suite
POS systems
Documentation
Timeline
Security Officer
Securitas Security
11.2023 - 08.2025Read More
Certified Nursing Assistant
Unquity House
06.2022 - 09.2023Read More
Cashier Team Lead
Honey Grow
01.2021 - 03.2022Read More
Randolph High
High School Diploma
Read More