Developed strong communication and interpersonal skills in fast-paced customer service environment. Demonstrated ability to manage multiple tasks and provide exceptional service to guests. Seeking to transition into new field where these skills can be effectively utilized and expanded.
Work History
Front of House Employee
10 Months
Paris Baguette | 12.2025 - Current
Provided exceptional customer service by greeting and assisting patrons efficiently.
Managed cash register operations, ensuring accurate transactions and balancing daily sales.
Maintained cleanliness and organization of the front of house area to enhance customer experience.
Trained new staff on operational procedures, fostering a collaborative team environment.
Resolved customer complaints effectively, enhancing overall satisfaction and loyalty to brand.
Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
Trained new front of house employees on company policies, menu knowledge, and customer service techniques for seamless integration into the team.
Sale Associate
2 Years 2 Months
Spencer’s Gifts | 08.2024 - Current
Assisted customers with product selection and inquiries to enhance shopping experience.
Maintained inventory levels through regular stock assessments and timely replenishment.
Greeted customers and helped with product questions, selections, and purchases.
Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Helped customers complete purchases, locate items, and join reward programs.
Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
Customer Service
3 Years 6 Months
CU Tropical Smoothies | 04.2023 - Current
Improved company reputation by providing exceptional customer service during appliance installations.
Strengthened client relationships by providing exceptional customer service in all interactions.
Managed daily operations for better customer service and increased revenue.
Processed payments, entering sales in register for prompt customer service.
Met customer service goals and exceeded customer expectations.
Mentored junior employees to improve performance, food safety, and customer service.
Education
High School Diploma
Harding Sr. High School | 06-2025
Skills
Strong work ethic
Customer service
Team player attitude
Problem-solving
Multitasking and organization
Punctuality and reliability
Order taking
Money handling
Adaptability and flexibility
Dependable and cooperative
Food service standards
POS system use
Awards & acknowledgments
2023 Silver metal award - NJROTC, 2022 & 2023- Certification of Completion – NJROTC, 2024- RCBA Law Day 2nd place