Mjuaji Smith
Hayward,CA
Summary
Dynamic professional with extensive experience at United Airlines, excelling in baggage handling and safety compliance. Proven problem-solver skilled in aircraft tug operation and effective communication, enhancing ramp operations. Recognized for maintaining high standards in groundskeeping and customer service, contributing to improved resident satisfaction and operational efficiency In maintenance/turnovers.
Overview
35
35
years of professional experience
Work History
Ramp Agent - Pushback Driver
United Airlines
2025.07 - Current
- Assist in loading and unloading luggage, maintaining proper weight distribution.
- Coordinate with flight crews to facilitate smooth aircraft transitions.
- Conduct safety inspections of equipment prior to operation.
- Efficiently operate ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
- Follow safety protocols to minimize risks during ground handling tasks.
- Communicate effectively with team members/pilots to streamline ramp operations.
- Dispatch for arrival flights/Pushback driver for departure flights
Armed Security Officer
Allied Universal Security Services
1999.08 - 2025.05
- Monitored premises to ensure safety and compliance with security protocols.
- Conducted regular patrols to deter criminal activity and maintain order.
- Responded swiftly to incidents, coordinating with law enforcement as necessary.
- Implemented access control measures, verifying credentials of individuals entering facilities.
- Underwent and maintained firearms certification in compliance with state laws and organizational standards.
Supervisory Security Screener
Department Of Homeland Security, TSA
2002.06 - 2005.06
- Conducted thorough security screenings to ensure compliance with federal regulations.
- Monitored passenger behavior and identified potential threats during screening processes.
- Collaborated with team members to improve efficiency in screening operations.
- Trained new personnel on safety protocols and screening procedures.
- Led initiatives to streamline communication among security staff during high-traffic periods.
- Implemented best practices for handling security equipment and technology.
SGT/E5 Sergeant
U.S. Marine Corps
1991.06 - 2003.06
- Led training exercises to enhance unit readiness and operational effectiveness.
- Oversaw logistics operations ensuring timely supply chain management and equipment distribution.
- Developed tactical plans to improve mission outcomes and team performance during operations.
- Mentored junior Marines, fostering professional growth and enhancing team cohesion in high-pressure environments.
- Coordinated joint exercises with allied forces, enhancing interoperability and strategic relationships.
- Collaborated with interagency partners to enhance coordination efforts during joint operations or shared initiatives.
- Implemented safety protocols, reducing risks and improving compliance within operational procedures.
- PMI(Primary Marksmanship Instructor) - teaching Marines how to properly shoot weapons
- Hand Grenade Instructor - teach Marines how to properly activate and throw live grenades
- Armorer(Range) - issue and retrieve weapons at the armorers, teach Marines how to properly clean weapons, teach how to assemble/disassemble weapons, prepare for weapons inspections
Groundskeeper / Maintenance Turnover Specialist
Shenandoah Crossing Apartment Homes/Lakeside Apartments
1995.08 - 1999.06
- Maintained curb appeal of the properties
- Operated various grounds maintenance equipment, ensuring optimal performance and safety standards.
- Conducted routine inspections of property grounds, identifying and addressing maintenance issues promptly.
- Maintenance & Turnovers: Drywall, painting, carpet removal, basic electric of switch/outlets, replacing electric cords for appliances, garbage disposals, changing the fluid master in the toilet tank and unplunging, installing wax ring for the toilet, basic plumbing(minor), caulking, replacing appliances with new ones, installing/removal of faucets
- Enhanced resident satisfaction by ensuring clean, well-maintained outdoor spaces throughout the community.
- Contributed to overall property aesthetics improvements resulting from dedicated attention towards daily maintenance tasks and detail-oriented approach to groundskeeping.
Education
Marine Corps Corporal’s Leadership Course
U.S. Marine Corps Institute
Criminal Justice
Howard Community College
Columbia, MDHigh School Diploma -
Howard High School
Ellicott City, MD1990-06
Skills
- Problem-solving
- Loading and unloading
- Safety procedures compliance
- Baggage handling
- Safety procedures
- Marshaling aircraft
- Aircraft tug operation
- Grounds curb appeal
- Maintenance & Turnovers
- Customer service
Rifle & pistol Expert - U.S. Marine Corps
Maintained expert marksmanship throughout my 12 years in The United States Marine Corps At the shooting range.
Languages
English
Native or Bilingual
Spanish
Limited Working
Tagalog
Elementary
Japanese
Elementary
Timeline
Ramp Agent - Pushback Driver
United Airlines
2025.07 - Current
Supervisory Security Screener
Department Of Homeland Security, TSA
2002.06 - 2005.06
Armed Security Officer
Allied Universal Security Services
1999.08 - 2025.05
Groundskeeper / Maintenance Turnover Specialist
Shenandoah Crossing Apartment Homes/Lakeside Apartments
1995.08 - 1999.06
SGT/E5 Sergeant
U.S. Marine Corps
1991.06 - 2003.06
Marine Corps Corporal’s Leadership Course
U.S. Marine Corps Institute
Criminal Justice
Howard Community College
High School Diploma -
Howard High School