Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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M.Kimberly D. Carpenter

M.Kimberly D. Carpenter

Livingston

Summary

Hello...My name is Kimberly Carpenter. Thank you for allowing me the opportunity to apply for the Inside Sales Position (Part-Time) for Inter-State Studios. I have known of the company for many years due to my best friend of 40+ years, Theresa Boychi, having been employed by Inter-State for many years. If given the chance, I believe I will be a wonderful fit for Inter-State. I have the customer service, self management and entrepreneur skills needed to accomplish the duties that this job requires. Thank you for your time in reviewing my resume.

Overview

20
20
years of professional experience

Work History

Self Employed Boutique Owner

Kittys Prettys Boutique
Livingston
02.2017 - Current
  • Implemented procedures for handling returns and exchanges efficiently while maintaining high customer satisfaction ratings.
  • Developed an advertising strategy that included both traditional methods and modern approaches.
  • Handled customer service inquiries via phone, email, and social media channels in a professional manner.

Photographer

MKCV Photography
Splendora
12.2007 - Current
  • Train assistants on proper use of photography equipment and techniques used in the industry.
  • Provide direction to models and subjects throughout photoshoots while capturing natural expressions.
  • Deliver quality products within deadlines established by clientele.
  • Assist in planning setup of shoots including location scouting.
  • Edit photos using Adobe Photoshop and other software applications.
  • Organize and store digital photographs, negatives, and prints in an orderly fashion.
  • Advise on appropriate poses, props, and backgrounds for each shot taken.

Customer Service Representative

Global Medical Response
Livingston
01.2022 - 03.2024
  • Resolved customer complaints promptly and efficiently.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Developed strong relationships with customers by providing personalized assistance and support.
  • Maintained a high level of professionalism when dealing with difficult customers.

Onsite Kennel Manager

Continental Airlines
Houston
12.2005 - 09.2009
  • Developed strategies to improve operational efficiency while maintaining high standards of animal care.
  • Drafted reports summarizing daily activities at the facility for senior management review.
  • Performed basic grooming tasks such as brushing fur coats or trimming nails when needed.
  • Conducted regular inspections of the kennel facility to ensure it is safe, clean, and well-maintained.

Education

Completion of Photography Courses - Photography

N.Y. School of Photography
Online Classes New York New York
02-2007

Manicurist

Rose Cosmetology School
01.2001

Lonestar Kingwood College
01.1999

High School -

Fitzgerald H.S.
Michigan
01.1983

Skills

  • Amazing phone etiquette
  • Above and beyond in Customer Service interactions
  • Efficient at solving problems with my clients and customers
  • Computer Skills
  • Typing skills
  • Customer service
  • Social media marketing
  • Team leadership
  • Customer relationship management
  • Time management
  • Problem solving
  • Customer retention techniques
  • Networking and collaboration

Affiliations

  • A bit about myself....I am on a new journey in life as I am newly widowed. My husband of 18 years, passed on July 4th, 2024. While this has been an extremely hard year, I have learned that no matter the "hard", I can make it. I am an avid animal lover. I have 3 horses, 2 dogs ( 15 yr. old Shitzu, 10 yr. old Lab "Tanner") and 2 cats. While this new journey of mine would not have been my choice if given one, It is time to face the future. And I would like to have Inter-State Studios be part of that.

Timeline

Customer Service Representative

Global Medical Response
01.2022 - 03.2024

Self Employed Boutique Owner

Kittys Prettys Boutique
02.2017 - Current

Photographer

MKCV Photography
12.2007 - Current

Onsite Kennel Manager

Continental Airlines
12.2005 - 09.2009

Completion of Photography Courses - Photography

N.Y. School of Photography

Manicurist

Rose Cosmetology School

Lonestar Kingwood College

High School -

Fitzgerald H.S.

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M.Kimberly D. Carpenter