Summary
Overview
Work History
Education
Skills
Certification
Timeline
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HANNA MASSOUH

Toledo,OH

Summary

Innovative Network Engineer provides reliable and vital connectivity for multi-site installations. Integrates fixed wireless, terrestrial and satellite-based solutions to create streamlined network infrastructure at enterprise scale. Trusted to develop fast and secure infrastructure plans for facilities and networking hubs.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Network Engineer

WTA Consulting
07.2022 - 11.2023
  • Conducted diagnostic procedures to determine root cause of customer problems and provide accurate repair recommendations
  • Streamlined network management through the implementation of automated monitoring tools and processes.
  • Improved network performance by identifying and resolving bottlenecks, optimizing configurations, and implementing best practices.
  • Designed and deployed scalable network infrastructure for increased efficiency and reliability.
  • Reduced downtime with proactive monitoring of network devices and rapid troubleshooting.

Tech Intern

City Of Milan, Michigan
09.2021 - 06.2022
  • Delivered engaging curriculum through diverse methods of classroom instruction, computer lab activities, and online learning systems
  • Supported team needs with research and problem-solving abilities
  • Worked in office lab environment to test, debug and operate developed systems
  • Analyzed current information and helped develop plans to address needs
  • Resolved malfunctions with systems and programs through troubleshooting.

Education

Bachelor of Science - Information Technology

University of Toledo
Toledo, OH
05.2022

Skills

  • Collaborative Team Player
  • Tracking and Documentation
  • Hardware and Software Repair
  • Attention to Detail
  • Microsoft Windows and Office
  • Customer Service Support

Certification

Certified Google and Samsung Technican, Ubreakifix - WISE Certification

Timeline

Network Engineer

WTA Consulting
07.2022 - 11.2023

Tech Intern

City Of Milan, Michigan
09.2021 - 06.2022

Bachelor of Science - Information Technology

University of Toledo

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HANNA MASSOUH