Aria Turner

Prescott Valley,AZ

Summary

Professional hospitality worker, ready to excel in fast-paced environment. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.

Overview

years of professional experience

Work History

Restaurant Server / Cashier

Bill's Pizza

Prescott, AZ

06.2023 - Current

Kept server areas clean and stocked to increase efficiency while working tables.
Collaborated with team members to ensure timely service during peak hours.
Resolved customer complaints swiftly, contributing to overall satisfaction and repeat business.
Collaborated with kitchen staff to ensure timely food delivery and order accuracy.
Managed multiple tables efficiently while maintaining a welcoming atmosphere for patrons.
Demonstrated knowledge of menu options, including ingredients and preparation methods to address customer inquiries effectively.

Restaurant Hostess

Yama Sushi Restaurant

Phoenix, Arizona

02.2021 - 05.2022

Entered requested menu items into POS terminal, modifying with substitutions and add-ons to customize orders.
Answered the phone to record to-go orders and answer questions about dine-in.
Prepared drinks, ice cream and other special items to complete prepared food orders.
Worked quickly to document orders, answer questions, keeping high-volume lines moving and maintaining high customer satisfaction.
Accepted transaction payments, making change for cash payments and processing credit cards and debit cards.
Completed opening, closing and shift change tasks.

Front End Supervisor

Ross Dress for Less

Prescott Valley, AZ

11.2022 - 07.2023

Trained new team members on customer service standards and operational tasks.
Resolved customer inquiries and issues effectively.
Maintained clean and organized sales floor, ensuring product availability and visibility.
Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Issued receipts and processed refunds, credits, or exchanges.

Babysitter

Tish Good

Prescott Valley, Arizona

07.2020 - 2020

Helped prepare meals, snacks and refreshments for children, accounting for individual dietary needs.
Kept parents' contact information, emergency services phone number and child's health history on hand in case of emergency situations.
Cared for up to 2 children ranging in age from 6 to 9.
Led children in tidying up, handwashing and technology breaks to teach responsibility.

Education

High School - AP English, AP World History, Honors Geometry, Honors English

Central High School