Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Nahomy Granda

Hackensack,NJ

Summary

Positive and upbeat server/ hostess makes guests feel welcome while balancing diverse business requirements. Knowledgeable about server loads, kitchen output and customer preferences. Successful in maintaining productivity and calm in fast-paced environments.

Overview

2
2
years of professional experience

Work History

Restaurant Hostess/Restaurant Server

Blue Moon Mexican Cafe
Englewood, NJ
11.2022 - 12.2023

Assigned seating arrangements based on customer preferences and restaurant policies.

  • Provided menus and answered questions about menu items and specials.
  • Managed reservations, waitlists, and special requests for large parties.
  • Informed kitchen staff of any special orders or dietary restrictions.
  • Ensured that food was served promptly after being prepared by the kitchen staff.
  • Balanced cash register at end of shift according to established procedures.
  • Performed opening and closing duties such as restocking supplies and cleaning work areas.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Provided excellent customer service to ensure satisfaction.
  • Assisted in training new servers.

Cashier

Salad House
Englewood, NJ
08.2022 - Current
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Issued receipts, refunds, credits or change due to customers.
  • Answered customer inquiries regarding store policies and procedures.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Answered phone calls to assist customers with questions and orders.

Education

High School Diploma -

High Point Regional High School
Sussex, NJ

Skills

  • High-volume dining
  • Table setting arrangements
  • Conflict Resolution
  • Dining customer service
  • Menu knowledge
  • POS system operations

Languages

Spanish
Native/ Bilingual
English
Full Professional
Italian
Professional

Timeline

Restaurant Hostess/Restaurant Server

Blue Moon Mexican Cafe
11.2022 - 12.2023

Cashier

Salad House
08.2022 - Current

High School Diploma -

High Point Regional High School
Nahomy Granda