Summary
Overview
Work History
Education
Skills
Timeline
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Caroline Gwynn, LMSW

Guthrie

Summary

Compassionate and people-oriented Care Manager with extensive experience supporting chronically ill members through comprehensive care coordination and health coaching. Skilled in developing individualized care plans, conducting risk assessments, and promoting sustainable lifestyle changes using Motivational Interviewing and SMART goals. A passionate advocate for diabetes education and management, drawing from personal experience as a Type 1 diabetic to support and empower others living with the condition. Currently completing hours toward Certified Diabetes Care and Education Specialist (CDCES) certification to further enhance clinical and coaching expertise.

Overview

10
10
years of professional experience

Work History

Care Manager, LMSW

Centene- Oklahoma Complete Health
02.2024 - Current
  • Managed comprehensive care for chronically ill pediatric members, ensuring continuous coordination of medical and behavioral health needs.
  • Developed and implemented safety plans for member's experiencing hypo- or hyperglycemic episodes.
  • Monitored growth patterns, including height-to-weight ratios, and provided guidance on dietary and physical activity modifications.
  • Oversaw medication management and adherence in collaboration with families and healthcare providers.
  • Authored tailored care plans for members with weight-related health concerns to support long-term wellness.
  • Conducted comprehensive assessments to evaluate overall health status, assigning risk levels and documenting care needs.
  • Maintained consistent follow-up with members and caregivers to evaluate progress and address emerging health concerns.
  • Utilized Motivational Interviewing techniques and SMART goals to support members in overcoming personal barriers and achieving healthier lifestyles.

Practicum Student

Mary Abbott Children's House
01.2023 - 08.2023
  • Interviewed and supported family members and caregivers of children who had been sexually abused
  • Reviewed client assessments and offered applicable referrals for services
  • Participated in multi-disciplinary team meetings to determine the best approach to improve client circumstances

Practicum Student

Bethesda
08.2021 - 05.2022
  • Co-facilitated weekly Boundary School education classes for children four to five years of age to build an understanding of personal boundaries, appropriate touching, and autonomy in children who were victims of sexual abuse
  • Visited elementary schools in the Oklahoma City metro to deliver Stop, Go, Tell sexual abuse prevention presentations to children 4 years to twelve years of age
  • Compiled data to track number of disclosures during presentations, teacher/counselor satisfaction, and number of children who participated in each presentation.

Administrative Assistant/Assistant Teacher

YMCA Child Development Center
02.2019 - 01.2020
  • Met with potential clients and offered information and tours of the facility
  • Served as the contact person for parents regarding any issues/needs of their child
  • Responsible for scheduling employees and addressing any employee questions or concerns
  • Fill in teacher, as needed, for ages 5 weeks-5 years of age
  • Planned and implemented age-appropriate activities for children in our care

Certified Nursing Assistant

Mercy Hospital & Saint Anthony Hospital
01.2015 - 02.2019
  • Supported patients emotionally and physically
  • Helped patients understand procedures they were having if applicable
  • Assisted patients while ambulating, toileting, and eating
  • Assisted nurses with medical procedures

Education

Master of Arts - Social Work

University of Oklahoma
08.2023

Bachelor of Arts - Social Work

University of Oklahoma
05.2022

Skills

  • Client assessment
  • Care planning
  • Clinical documentation
  • Service coordination
  • Patient education
  • Policy adherence
  • HIPAA guidelines

Timeline

Care Manager, LMSW

Centene- Oklahoma Complete Health
02.2024 - Current

Practicum Student

Mary Abbott Children's House
01.2023 - 08.2023

Practicum Student

Bethesda
08.2021 - 05.2022

Administrative Assistant/Assistant Teacher

YMCA Child Development Center
02.2019 - 01.2020

Certified Nursing Assistant

Mercy Hospital & Saint Anthony Hospital
01.2015 - 02.2019

Bachelor of Arts - Social Work

University of Oklahoma

Master of Arts - Social Work

University of Oklahoma

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Caroline Gwynn, LMSW