Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
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Mikial Majeed

Atlanta,GA

Summary

Versatile Project Team Leader offering 10 years of proven success adapting to Leadership roles. Attentive to operational requirements and flexes easily with changing demands. Proficient in Microsoft Office. Strong communication and interpersonal abilities. Highly adaptable and focused with good multitasking, problem-solving and organizational abilities.

Overview

8
8
years of professional experience

Work History

Team Leader/Sales Manager

ChoiceHealth/Alight
09.2020 - Current
  • Recruited to leadership position in recognition of strong work ethic and provided exceptional customer service.
  • Assessed, motivated and empowered team members to work to build customer satisfaction and loyalty, to support retention and growth.
  • Fostered positive employee relationships through communication, training and development coaching.

Project Manager/Supervisor

Mastec Advanced Technologies
07.2015 - 03.2020
  • Coordinated daily activity and flow of projects through multiple departments to verify on-time product delivery.
  • Built successful project plans covering objectives, resources and staffing to meet schedules.
  • Maintained open communication by presenting regular updates on project status to customers.

Education

Bachelor of Science - Business Administration And Management

University of Phoenix
Tempe, AZ
02.2020

Associate of Arts - Sports Management

University of Phoenix
Tempe, AZ
07.2012

Skills

  • Key Performance Indicators (KPI)
  • Staff Training
  • Sales Expertise
  • Leading Employees
  • People Management
  • Call Center Operations
  • Safety Processes
  • Overseeing Daily Activities
  • Account Management
  • Issue Resolution
  • Daily Workflow Improvement
  • Performance Improvement
  • Analytical Thinking
  • Performance Evaluations
  • Client Support
  • Job Assignments
  • Effective Customer Service
  • Teamwork and Collaboration
  • Evaluating Employee Work
  • Attention to Detail
  • Volunteer Tasking
  • Educational Opportunities
  • Orientation and Onboarding
  • Complex Problem-Solving
  • Work Planning and Prioritization
  • Leading Team Meetings
  • Smart Goals
  • Verbal and Written Communication
  • Coaching and Mentoring
  • Continuous Improvement Strategies
  • Team Meeting Facilitation
  • Employee Recognition
  • Leadership

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

I feel that luck is preparation meeting opportunity.
Oprah Winfrey

Timeline

Team Leader/Sales Manager

ChoiceHealth/Alight
09.2020 - Current

Project Manager/Supervisor

Mastec Advanced Technologies
07.2015 - 03.2020

Bachelor of Science - Business Administration And Management

University of Phoenix

Associate of Arts - Sports Management

University of Phoenix
Mikial Majeed