Mikial Majeed
Atlanta,GA
Summary
Versatile Project Team Leader offering 10 years of proven success adapting to Leadership roles. Attentive to operational requirements and flexes easily with changing demands. Proficient in Microsoft Office. Strong communication and interpersonal abilities. Highly adaptable and focused with good multitasking, problem-solving and organizational abilities.
Overview
8
8
years of professional experience
Work History
Team Leader/Sales Manager
ChoiceHealth/Alight
09.2020 - Current
- Recruited to leadership position in recognition of strong work ethic and provided exceptional customer service.
- Assessed, motivated and empowered team members to work to build customer satisfaction and loyalty, to support retention and growth.
- Fostered positive employee relationships through communication, training and development coaching.
Project Manager/Supervisor
Mastec Advanced Technologies
07.2015 - 03.2020
- Coordinated daily activity and flow of projects through multiple departments to verify on-time product delivery.
- Built successful project plans covering objectives, resources and staffing to meet schedules.
- Maintained open communication by presenting regular updates on project status to customers.
Education
Bachelor of Science - Business Administration And Management
University of Phoenix
Tempe, AZ02.2020
Associate of Arts - Sports Management
University of Phoenix
Tempe, AZ07.2012
Skills
- Key Performance Indicators (KPI)
- Staff Training
- Sales Expertise
- Leading Employees
- People Management
- Call Center Operations
- Safety Processes
- Overseeing Daily Activities
- Account Management
- Issue Resolution
- Daily Workflow Improvement
- Performance Improvement
- Analytical Thinking
- Performance Evaluations
- Client Support
- Job Assignments
- Effective Customer Service
- Teamwork and Collaboration
- Evaluating Employee Work
- Attention to Detail
- Volunteer Tasking
- Educational Opportunities
- Orientation and Onboarding
- Complex Problem-Solving
- Work Planning and Prioritization
- Leading Team Meetings
- Smart Goals
- Verbal and Written Communication
- Coaching and Mentoring
- Continuous Improvement Strategies
- Team Meeting Facilitation
- Employee Recognition
- Leadership
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
I feel that luck is preparation meeting opportunity.
Oprah Winfrey
Timeline
Team Leader/Sales Manager
ChoiceHealth/Alight
09.2020 - Current
Project Manager/Supervisor
Mastec Advanced Technologies
07.2015 - 03.2020
Bachelor of Science - Business Administration And Management
University of Phoenix
Associate of Arts - Sports Management
University of Phoenix
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