Daniel Morales
Staten Island
Summary
Professional with experience in education and customer service leadership. As a Paraprofessional, support classroom activities and enhance student success. Managed operations at Chuck E. Cheese, leading teams and ensuring efficient performance. Skilled in communication, organization, and multitasking in fast-paced environments.
Overview
11
11
years of professional experience
Work History
Paraprofessional
DOE
Brooklyn, NY
09.2022 - Current
- Facilitated small group activities, enhancing peer interaction and reinforcing lesson objectives.
- Provided classroom support, fostering a positive and inclusive learning environment for all students.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Prepared instruction materials, constructed bulletin boards, and set up work areas.
Manager
CEC Entertainment
Staten Island, NY
01.2016 - Current
- Oversaw daily operations, ensuring compliance with safety standards and company policies.
- Completed various tasks efficiently within established timeframes.
- Maintained professional, organized, and safe environment for employees and guests.
- Controlled costs to keep business operating within budget and increase profits.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry guests.
Education
Associate of Arts - English Literature
College of Staten Island
Staten Island, NY05-2023
Skills
- Behavior management
- Documentation and reporting
- Calm demeanor
- Crisis intervention
- Computer skills
- Team leadership
Timeline
Paraprofessional
DOE
09.2022 - Current
Manager
CEC Entertainment
01.2016 - Current
Associate of Arts - English Literature
College of Staten Island