MÓNICA DOMÍNGUEZ QUINTERO
Hialeah
Summary
I have great capacity, willingness, diligence, and energy to face various work contexts, thus, generating added value to the company. Additionally, I possess a strong sense of responsibility, belonging, and a high vocation for service.
Overview
14
14
years of professional experience
Work History
FONDA DULCE JESÚS MÍO, MIAMI
Customer Service and Sales
Miami
05.2023 - 01.2024
- Timely reception and accompaniment for all visitors to the establishment, including customers, suppliers, and distributors. Providing personalized guidance to identify the needs of each client. Managing processes to ensure service and quality standards are met.
Administrative Assistant
MEDREV
Miami
01.2021 - 02.2022
- Management of the system for handling billing, payments, and appeals from health insurers regarding patients' medical accounts.
Aircraft Cleaning Operator
Menzies Aviation
Rionegro
01.2018 - 01.2021
- * - Performed interior cleaning and sanitation of aircraft in compliance with airline and airport standards.
* - Supported fast aircraft turnaround by working closely with ramp agents and cabin crew.
* - Replenished cabin supplies (headrests, seat pockets, safety cards) and ensured proper waste disposal.
* - Maintained strict adherence to airport safety and security protocols.
Customer Service and Sales
COMERCIALIZADORA DEL NORTE DEL VALLE SAS
Pereira
01.2010 - 12.2017
- Management of communication channels aimed at providing advice and support to customers in the purchase of products
- Addressing all requests, concerns, or complaints from customers, suppliers, and distributors.
Education
Some College (No Degree) - English
FLORIDA NATIONAL UNIVERSITY
Miami, FLAesthetic Technician. -
ESCUELA TÉCNICA DE ESTÉTICA GLORIA MEJÍA
Colombia-PereiraSkills
- Word
- Excel
- Zebra
- English
- Spanish
Timeline
FONDA DULCE JESÚS MÍO, MIAMI
Customer Service and Sales
05.2023 - 01.2024
Administrative Assistant
MEDREV
01.2021 - 02.2022
Aircraft Cleaning Operator
Menzies Aviation
01.2018 - 01.2021
Customer Service and Sales
COMERCIALIZADORA DEL NORTE DEL VALLE SAS
01.2010 - 12.2017
Some College (No Degree) - English
FLORIDA NATIONAL UNIVERSITY
Aesthetic Technician. -
ESCUELA TÉCNICA DE ESTÉTICA GLORIA MEJÍA
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