Summary
Overview
Work History
Education
Skills
Contact
Education
Timeline
Generic

Laura Payret Gomez

Miami,FL

Summary

Accomplished Tax Accountant and Immigration Form Specialist, self-employed, with a proven track record of enhancing client satisfaction through expert problem-solving and quality assurance. Excelled in documentation management and customer relations, ensuring error-free visa applications and efficient tax return processes. Skilled in Microsoft Office, with a focus on achievements in streamlining operations and improving service delivery. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

8
8
years of professional experience

Work History

Miami Dispatch and Carrier Services Inc

Dispatch
06.2024 - 12.2024
  • Enhanced customer satisfaction by addressing and resolving service issues promptly and professionally.
  • Communicated customer complaints, requests, and feedback to company management for swift resolution.
  • Achieved high levels of punctuality and reliability in meeting scheduled pick-up and delivery times.
  • Loaded and secured items in trucks to avoid damage to parcels during delivery.

Amazon Flex Delivery

Amazon
11.2023 - 04.2024
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Adapted to changing customer needs or preferences quickly, remaining flexible in service delivery while upholding company standards for quality and professionalism.
  • Help the company complete its last mile deliveries or packages reaching their final destination at customer's doorsteps.
  • Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.

Immigration Form Specialist

Self-employeed
07.2022 - 08.2023
  • Developed strong client relationships through consistent communication and attentive service.
  • Created and managed processes and procedures to coordinate documentation for visa processing on immigrant and non-immigrant applications.
  • Assisted clients in obtaining visas by preparing necessary documentation and guiding them through the application process.
  • Implemented quality control measures to ensure error-free submissions of visa applications, reducing rejections due to inaccuracies or incomplete paperwork.

Tax Accountant

Self-employeed
02.2017 - 06.2022
  • Examined accounts and records and computed tax returns according to prescribed rates, laws and regulations.
  • Conducted thorough reviews of financial records to ensure accuracy in reporting income, deductions.
  • Developed strong relationships with clients by maintaining open communication lines and addressing concerns promptly.
  • Assisted clients in understanding complex tax concepts, explaining implications of various financial decisions.
  • Streamlined processes for increased efficiency in preparing and filing tax returns.
  • Recorded, classified and summarized financial transactions and events in accordance with accounting principles.

Education

Philosophy - Faculty of Law

University of Havana
Cuba

High School Diploma -

Anton S Makarenco
Cuba

Primary School Degree -

Orlando Hernandez
Cuba

Skills

  • Customer Relations
  • Expert Problem Solving
  • Documentation Management
  • Quality Assurance
  • Issue Research
  • Microsoft Office
  • Word
  • Excel

Contact

Miami, FL 33165

Education

Cuba,Cuba,Cuba

Timeline

Miami Dispatch and Carrier Services Inc

Dispatch
06.2024 - 12.2024

Amazon Flex Delivery

Amazon
11.2023 - 04.2024

Immigration Form Specialist

Self-employeed
07.2022 - 08.2023

Tax Accountant

Self-employeed
02.2017 - 06.2022

Philosophy - Faculty of Law

University of Havana

High School Diploma -

Anton S Makarenco

Primary School Degree -

Orlando Hernandez
Laura Payret Gomez