Overview
Work History
Education
Skills
Timeline
Generic

Cindy Diaz

Miami,FL

Overview

5
5
years of professional experience

Work History

City of Miami Beach/ Permit Clerk I Temporary

4 Best Business Corp (4BB) Corp
Miami Beach, FL
05.2024 - Current
  • Create new permits through the BPI application depending on the scope of work.
  • Call and email contractors to have clarification on what the scope of work is.
  • Assist Customers with letting them know I’ll be their representative for their permit application review.
  • Advise and assist customers on what is needed in order to pass their reviews.
  • Ability to develop innovative and creative solutions to issues consistent with the City’s strategic plan.
  • Receives various construction permit applications from a variety of sources
  • Issues and distributes plans to appropriate personnel for review and inspection
  • Enters the applicable contractor, architect, and construction related data into computerized permitting system

Permit Clerk

AAB Electric and Construction LLC
08.2023 - Current
  • Fill out Permit Applications, NTO, NOC for different cities depending on where our project is located
  • (city of gables, Miami beach, Miami, Broward, Cutler bay and so on)
  • Upload project plans to the city when needed
  • Answer phone calls from contractors, clients, the city regarding project permits, work of scope, project plans
  • Schedule Inspections for the company with the city
  • Help with Electrical plan takeoffs

Receptionist/Traffic Clerk

Traffic Ticket Office Miami
04.2023 - 08.2023
  • Company Overview: (Pinewood)
  • Prepare documentation (Traffic tickets, case number, Evidence, court room dates) for lawyer
  • Maintain and update clients database on the computer
  • Process court cases using company's computer system to invoice clients
  • Familiar with Miami Dade clerk of the courts Traffic online system
  • Monitor incoming and outgoing emails/phone calls from clients
  • Worked with traffic tickets from other county's such as Monroe, Osceola, Lee, Palm beach and so on
  • (Pinewood)

Tag Clerk/ Accounting Clerk for CDL Drivers

Union Carrier Services Inc
05.2022 - 03.2023
  • Company Overview: Miami
  • Monitored and managed Fuel consumption and expenses for CDL drivers and trucker's companies
  • (Fuel taxes, Road taxes)
  • Stay up to date with FL, NYC, CT, KY, NJ DOT laws and licensing requirements to complete accurate and efficient applications for CDL drivers
  • Helped obtained necessary permits and licenses for CDL drivers and truck businesses in order to operate various commercial vehicles
  • Miami

Beach/Banquet Server

Hyatt
08.2021 - 04.2022
  • Company Overview: (The Confidante)- Miami Beach
  • Worked with POS system to place orders, manage bills and handled complimentary items
  • Used slow periods to restock supplies, ice, trays and delivery bags
  • Provided friendly courteous service to create memorable moments for guests
  • Executed synchronized meal service simultaneously serving multiple guests
  • Cultivated warm relationships with regular customers
  • (The Confidante)- Miami Beach

Front Desk Receptionist

Atlantic Pacific Companies
06.2021 - 08.2021
  • Company Overview: (My Brickell Condos)
  • Greeted Guests and engaged in pleasant conversations while managing check in process
  • Retrieved mail, Packages and documents on behalf of residents, promptly verifying receipt and arranging for pick up or transmittal
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel
  • (My Brickell Condos)

Client Service Representative

Park West Gallery Inc.
02.2020 - 05.2021
  • Company Overview: Miami Lakes
  • Educated clients on account services and resolved client inquiries regarding statement information and account balances
  • Made sure clients were able to see live online auctions from their computers
  • Maintained up to date with knowledge of product and services changes
  • Helped large volume of customers everyday with positive attitude and focus on customer satisfaction
  • Miami Lakes

Education

A.A -

Miami Dade College
01.2020

Skills

  • Customer Inquiries
  • Multitasker
  • Quick Learner
  • Customer relations
  • Accountability
  • Friendliness
  • Stress management

Timeline

City of Miami Beach/ Permit Clerk I Temporary

4 Best Business Corp (4BB) Corp
05.2024 - Current

Permit Clerk

AAB Electric and Construction LLC
08.2023 - Current

Receptionist/Traffic Clerk

Traffic Ticket Office Miami
04.2023 - 08.2023

Tag Clerk/ Accounting Clerk for CDL Drivers

Union Carrier Services Inc
05.2022 - 03.2023

Beach/Banquet Server

Hyatt
08.2021 - 04.2022

Front Desk Receptionist

Atlantic Pacific Companies
06.2021 - 08.2021

Client Service Representative

Park West Gallery Inc.
02.2020 - 05.2021

A.A -

Miami Dade College
Cindy Diaz