Cindy Diaz
Miami,FL
Overview
5
5
years of professional experience
Work History
City of Miami Beach/ Permit Clerk I Temporary
4 Best Business Corp (4BB) Corp
Miami Beach, FL
05.2024 - Current
- Create new permits through the BPI application depending on the scope of work.
- Call and email contractors to have clarification on what the scope of work is.
- Assist Customers with letting them know I’ll be their representative for their permit application review.
- Advise and assist customers on what is needed in order to pass their reviews.
- Ability to develop innovative and creative solutions to issues consistent with the City’s strategic plan.
- Receives various construction permit applications from a variety of sources
- Issues and distributes plans to appropriate personnel for review and inspection
- Enters the applicable contractor, architect, and construction related data into computerized permitting system
Permit Clerk
AAB Electric and Construction LLC
08.2023 - Current
- Fill out Permit Applications, NTO, NOC for different cities depending on where our project is located
- (city of gables, Miami beach, Miami, Broward, Cutler bay and so on)
- Upload project plans to the city when needed
- Answer phone calls from contractors, clients, the city regarding project permits, work of scope, project plans
- Schedule Inspections for the company with the city
- Help with Electrical plan takeoffs
Receptionist/Traffic Clerk
Traffic Ticket Office Miami
04.2023 - 08.2023
- Company Overview: (Pinewood)
- Prepare documentation (Traffic tickets, case number, Evidence, court room dates) for lawyer
- Maintain and update clients database on the computer
- Process court cases using company's computer system to invoice clients
- Familiar with Miami Dade clerk of the courts Traffic online system
- Monitor incoming and outgoing emails/phone calls from clients
- Worked with traffic tickets from other county's such as Monroe, Osceola, Lee, Palm beach and so on
- (Pinewood)
Tag Clerk/ Accounting Clerk for CDL Drivers
Union Carrier Services Inc
05.2022 - 03.2023
- Company Overview: Miami
- Monitored and managed Fuel consumption and expenses for CDL drivers and trucker's companies
- (Fuel taxes, Road taxes)
- Stay up to date with FL, NYC, CT, KY, NJ DOT laws and licensing requirements to complete accurate and efficient applications for CDL drivers
- Helped obtained necessary permits and licenses for CDL drivers and truck businesses in order to operate various commercial vehicles
- Miami
Beach/Banquet Server
Hyatt
08.2021 - 04.2022
- Company Overview: (The Confidante)- Miami Beach
- Worked with POS system to place orders, manage bills and handled complimentary items
- Used slow periods to restock supplies, ice, trays and delivery bags
- Provided friendly courteous service to create memorable moments for guests
- Executed synchronized meal service simultaneously serving multiple guests
- Cultivated warm relationships with regular customers
- (The Confidante)- Miami Beach
Front Desk Receptionist
Atlantic Pacific Companies
06.2021 - 08.2021
- Company Overview: (My Brickell Condos)
- Greeted Guests and engaged in pleasant conversations while managing check in process
- Retrieved mail, Packages and documents on behalf of residents, promptly verifying receipt and arranging for pick up or transmittal
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel
- (My Brickell Condos)
Client Service Representative
Park West Gallery Inc.
02.2020 - 05.2021
- Company Overview: Miami Lakes
- Educated clients on account services and resolved client inquiries regarding statement information and account balances
- Made sure clients were able to see live online auctions from their computers
- Maintained up to date with knowledge of product and services changes
- Helped large volume of customers everyday with positive attitude and focus on customer satisfaction
- Miami Lakes
Education
A.A -
Miami Dade College
01.2020
Skills
- Customer Inquiries
- Multitasker
- Quick Learner
- Customer relations
- Accountability
- Friendliness
- Stress management
Timeline
City of Miami Beach/ Permit Clerk I Temporary
4 Best Business Corp (4BB) Corp
05.2024 - Current
Permit Clerk
AAB Electric and Construction LLC
08.2023 - Current
Receptionist/Traffic Clerk
Traffic Ticket Office Miami
04.2023 - 08.2023
Tag Clerk/ Accounting Clerk for CDL Drivers
Union Carrier Services Inc
05.2022 - 03.2023
Beach/Banquet Server
Hyatt
08.2021 - 04.2022
Front Desk Receptionist
Atlantic Pacific Companies
06.2021 - 08.2021
Client Service Representative
Park West Gallery Inc.
02.2020 - 05.2021
A.A -
Miami Dade College