Mónica F. Amick
Floresville,TX
Summary
Adaptable, with a quick-learning ability, and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
25
25
years of professional experience
Work History
Stay Home Mom
Home.
Floresville, Texas
06.2021 - Current
- Stay home with my kids, helping them with all their necessities. Taking them to school, sports, doctor appointments, and all they need.
- Taking care of the house, cleaning, cooking, and doing all domestic activities.
Stay Home Mom
Home.
Seattle, Washington
01.2009 - 05.2021
- Stay home with my kids, helping volunteer at their schools.
- Taking care of the house, cleaning, cooking, and doing all domestic activities.
- Taking the kids to sports.
Front Office Assistant, Teacher Helper.
Highland School District
Seattle, WA
06.2007 - 03.2009
- I work at Highland School District in different areas.
- In the front office, I help answer calls and direct them to the right persons, or assist with their needs. I send some faxes and do what needs to be done.
- As a teacher's helper, I assist in the classroom with whatever the teacher needs me to do, sometimes working with small groups or individual students to explain what the teacher asked me or what the students need.
- At the teachers' and parents' conference, I helped to translate what they needed to say to each other.
Import & Export Logistics Coordinator
Bax Global
Apodaca, , Nuevo León
06.2004 - 04.2006
- Organized and monitored the shipment of products in accordance with customer requirements.
- Ensured accurate completion of customs documents for international shipments as required by law.
- Responded quickly to customer inquiries about order status or changes in schedules.
- Assisted in developing processes for receiving, storing and distributing materials according to established procedures.
- Conducted regular reviews of supplier performance metrics such as on-time delivery rate, fill rate.
- Coordinated daily transportation activities including scheduling, routing, tracking and documentation.
- Developed and maintained relationships with vendors, carriers and customers to ensure efficient shipping of goods.
- Resolved any issues or discrepancies related to product delivery or receipt in a timely manner.
Office Worker
Smart Solutions International
Monterrey, , Nuevo León
05.2003 - 06.2004
- Scheduled appointments and managed calendars for department heads.
- Created spreadsheets to track data points related to customer accounts.
- Prepared documents for meetings including agendas, minutes and presentations.
- Ordered supplies needed for daily operations within the office.
- Performed general clerical duties such as photocopying, faxing, mailing.
- Organized filing systems, maintained records, and updated databases.
- Managed front desk operations such as answering phones and responding to emails.
- Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
- Answered and directed phone calls to appropriate staff members.
Airline Costumer Service
Aviacsa
Monterrey, , Nuevo León
02.2000 - 05.2003
- Assisted customers with ticketing, seating, and baggage handling requirements.
- Checked luggage for proper weight distribution according to aircraft specifications.
- Assisted cabin crew members in pre-flight preparation tasks such as stocking food and beverage items and cleaning cabins.
- Performed check-in procedures for both domestic and international flights.
- Provided assistance to passengers with special needs such as wheelchairs or unaccompanied minors.
- Answered inquiries regarding airline services including rates, routes, schedules, travel regulations.
- Greeted passengers and provided information about departure and arrival times.
- Ensured all boarding passes were printed accurately prior to flight departure time.
- Advised passengers of any changes or delays in their scheduled flights.
- Provided clients with assistance in preparing required travel documents and forms.
Education
Some College (No Degree) - Comercio Internacional
Centro De Estudios Universitarios
Monterrey, , Nuevo León Skills
- Computer skills
- Good Telephone Etiquette
- Attention to detail
- Time management
- Friendly, positive attitude
- Organization and time management
- Microsoft Word
- Remote office availability
Languages
English
Full Professional
Spanish
Native/ Bilingual
Timeline
Stay Home Mom
Home.
06.2021 - Current
Stay Home Mom
Home.
01.2009 - 05.2021
Front Office Assistant, Teacher Helper.
Highland School District
06.2007 - 03.2009
Import & Export Logistics Coordinator
Bax Global
06.2004 - 04.2006
Office Worker
Smart Solutions International
05.2003 - 06.2004
Airline Costumer Service
Aviacsa
02.2000 - 05.2003
Some College (No Degree) - Comercio Internacional
Centro De Estudios Universitarios