Summary
Overview
Work History
Education
Skills
Timeline
Certification
Languages
My Strengths
Generic

MOHAMMAD Bashir

Matawan,New Jersey

Summary

Talented Systems Engineer seeking an IT position supporting the ITOPS Server and Storage division.

Overview

16
16
years of professional experience
1
1
Certificate

Work History

Lead Integration Systems Engineer

SHI International Corp.
Piscataway, NJ
07.2021 - 02.2022
  • Managing the day-to-day activities of the team.
  • Developing and implementing a timeline to achieve targets.
  • Delegating tasks to team members.
  • Performed root cause analysis to provide resolutions for production issues.
  • Worked closely with customers and internal staff to determine planning, implementation and integration of system-oriented projects.
  • Resolved issues related to operational components for LAN - WAN.
  • Built and maintained network infrastructure consisting of Windows, Linux and virtual products.
  • Verify customer images' integrity and accuracy.
  • Managing deployment VMs in ESXi Servers.
  • Provided comprehensive training to internal users to optimize systems maintenance and resolve recurring issues.
  • Created and implemented storage system configuration designs.
  • Provided actionable improvements to software and hardware performance.

Integration System Engineer

SHI International Corp.
Piscataway, NJ
05.2018 - 07.2021
  • Responds to customer requests via telephone and email.
  • Designed, developed and tested embedded software applications for use in the SCCM Servers.
  • Manage and monitor all installed systems and infrastructure
  • Install, configure, test, and maintain operating systems, application software and system management tools
  • Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks
  • Liaise with vendors and other IT personnel for problem resolution
  • Setting up customer Distribution Points server in MDF Data Center. Also, setting up point to point VPN connection with customer network for domain join during deployment.
  • Capturing, applying and creating custom deployments for customers within the company infrastructure.
  • Verify customer images' integrity and accuracy.
  • Managing deployment VMs in ESXi Servers
  • Provided comprehensive training to internal users to optimize systems maintenance and resolve recurring issues.
  • Performed software installations and OS upgrades to support layered software packages.
  • Resolved network issues and equipment and software troubleshooting queries to maintain data accessibility.
  • Oversaw IT activities to maintain operations by maintaining laptops, tablets.
  • Resolved issues and escalated problems with knowledgeable support and quality service.
  • Created flowcharts, diagrams and other documentation.
  • Handled scripting tasks for debugging and automation using Powershell.
  • Assisted Team Lead during high work loads.

Integration Config Tech

SHI International Corp.
Piscataway, NJ
12.2017 - 05.2018
  • Installation and maintenance of computer hardware and telecommunications devices
  • Problem solving skills concerning, software, hardware and telecommunications
  • Inspects Computers, Monitors, Laptops, Printers and Smart devices
  • Troubleshooting and maintenance of Computers, Monitors,
  • Laptops, Printers and Smart devices
  • Knowledge and ability to replace damaged parts with new parts.
  • Ability to take apart a PC and put it back together
  • Able to name all the parts of a PC
  • Network system configuration
  • Imaging laptops, desktops and printers according to clients needs.

Sales Associate

7 Eleven Convenience Stores
326 Morristown Road, Matawan, New Jersey
08.2016 - 12.2016
  • Provide prompt, efficient and courteous customer service.
  • Maintain a clean, customer friendly environment in the store.
  • Ring customer sales on an electronic cash register.
  • Receive cash from customers and give correct change.
  • Perform all regular cleaning activities and other tasks that are included on job assignments.
  • Forecast, order, and stock merchandise.
  • Restocking shelves when new shipment arrives.
  • Cleaning
  • Receiving McLANE and CDC deliveries.
  • Closing shift and balancing the register.

Assistant Manager and IT Coordinator

GLOBAL VISION FOR ACADEMIC SERVICES
Riyadh, Saudi Arabia
12.2009 - 05.2011
  • Academic Services provides a range of professional services for qualified students who wish to study at British universities.
  • It helps students throughout the application process from the minute they decide to apply until they are settled at their university.
  • It also gives comprehensive advice concerning all aspects of living and studying abroad.
  • The excellent links with universities and English Language Colleges, Centres and schools ensure that applications are processed in the quickest possible time and the applicants receive all related details concerning their applications.
  • Referred major hardware and software problems and defective products to vendors or technicians for service.
  • Identified and corrected performance issues.

Customer Care Officer

VFS GLOBAL (UK VISA APPLICATION CENTER)
Riyadh, Saudi Arabia
05.2007 - 08.2009
  • VFS India, also known as VFS Global is the visa facilitation arm of the Kuoni Travel Group and was established in July 2001.
  • VFS stands for Visa Facilitation Services.
  • It is also known as VFS Global when the office is based outside India.
  • This organization initially started as a courier intermediary between visa applicants and the Embassy of the United States, Chennai, India when the embassy was not able to handle the crowds outside the embassy.
  • This service now grown internationally and has a near monopoly in many countries like India, Bangladesh, Nigeria, Russia, Malaysia, Philippines, Thailand, Ukraine, South Africa for people applying for travel permission to countries like USA, UK, and Australia and providing visas for the B1/B2, L1/L2, H1/H2/H3 and other categories is their main occupation.
  • They are the communication point between the embassy and the traveling citizens.
  • VFS GLOBAL has various branches all over India.
  • Applied performance tuning techniques.

Hardware Technician

JTD Est. Riyadh
Riyadh, Saudi Arabia
07.2007 - 10.2007
  • Served as a Hardware Technician to undertake the following responsibilities.
  • Test and install the home theater equipment such as Projectors, Display Screens and all related equipment as per responsibility given by the employer in various offices.
  • Test and install the Micro computer networking with necessary software in various offices.
  • Defect tracking and Maintenance of all software and hardware installed.
  • Extensively worked with compliance to understand and implement software usage in-line with the company policies and requirements.
  • Closely involved in the user interface design with the installation and maintenance team.


Operations Administrator

SHI International Corp.
SOMERSET, United States
02.2022 - Current

Education

High School Diploma -

SSC Pakistan International School
2005

Associate of Science - Computer Science

Brookdale Community College
New Jersey
2016

Skills

OS Platforms:

  • Windows 10
  • Windows Server 2016 or later
  • VMware vSphere 6 and Virtualized windows OS platforms
  • Mac OS
  • Unix/Linux

Hardware:

  • Understanding and working knowledge of infrastructure environments (eg operating system, security, network, voice, end user and server related applications)
  • UniFi Edge Routers/Switches and APs
  • Dell PowerEdge servers

Application Software:

  • Microsoft Office 2016 and later
  • Microsoft Assessment and Deployment Kit
  • System Center Configuration Manager
  • VMware VCenter
  • AWS EC2
  • Hyper V
  • Power Shell
  • Ubiquiti Networks OS Platform
  • Work with Forests and Domains; Restructuring a Forest and Renaming Domains
  • Perform Active Directory Services administration and management to include design, cleanup and routine maintenance and configuration
  • Maintains the Group Policy infrastructure based on the policies and guidelines provided
  • Work with Group Policies
  • Graylog for capturing syslog data

Timeline

Operations Administrator

SHI International Corp.
02.2022 - Current

Lead Integration Systems Engineer

SHI International Corp.
07.2021 - 02.2022

Integration System Engineer

SHI International Corp.
05.2018 - 07.2021

Integration Config Tech

SHI International Corp.
12.2017 - 05.2018

Sales Associate

7 Eleven Convenience Stores
08.2016 - 12.2016

Assistant Manager and IT Coordinator

GLOBAL VISION FOR ACADEMIC SERVICES
12.2009 - 05.2011

Hardware Technician

JTD Est. Riyadh
07.2007 - 10.2007

Customer Care Officer

VFS GLOBAL (UK VISA APPLICATION CENTER)
05.2007 - 08.2009

High School Diploma -

SSC Pakistan International School

Associate of Science - Computer Science

Brookdale Community College

Certification

  • Microsoft Certified Professional
  • Cisco Certified Network Associate (CCNA)
  • Cisco Meraki Ceritified
  • SAP BI, BO, BW, and HANA

Languages

English, Arabic, Urdu

My Strengths

  • Innovative and fast learner thus adopts to new technology quickly.
  • Personal attributes include dedication towards job; works in harmony with colleagues and clients, effectiveness in working independently as well in a team.
  • Punctual
  • Self Motivated
  • Exceptional Listener
  • Good communication skills
  • Goal Oriented
MOHAMMAD Bashir