Moc Van
Sacramento,California
Summary
To obtain an interesting and challenging position that will allow me to use my current skills with an opportunity to acquire new skills and knowledge for advancement
Overview
17
17
years of professional experience
Work History
Special Assistant to the Director
Department Of Developmental Services
10.2021 - Current
- Created and updated records and files to maintain document compliance.
- Trained and mentored new employees on industry practices and business operations.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Led team of 10+ administrative staff in special projects and daily operations.
- Assisted senior leadership in managing all aspects of operations.
- Prioritized tasks and allocated resources appropriately to keep teams focused and productive.
- Interacted and worked closely with all level of government officials as well as stakeholders, vendors and the general public.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Reviewed, analyzed, researched, assigned and follow-up on correspondence.
Manager
Peony Palace Restaurant
07.2006 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Onboarded new employees with training and new hire documentation.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Improved safety procedures to create safe working conditions for workers.
- Improved marketing to attract new customers and promote business.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Assisted in organizing and overseeing assignments to drive operational excellence.
Special Assistant to the Director
Department Of Social Services
01.2010 - 09.2021
- Created and updated records and files to maintain document compliance.
- Trained and mentored new employees on industry practices and business operations.
- Write justification for Out of state travel and provided estimate cost.
- Researched, developed and provided recommendations and inputs on personnel bulletins and duty statements.
- Reviewed, analyzed, researched, assigned and follow-up on correspondence.
- Worked independently on special projects that are confidential, controversial and highly sensitive
- Interacted and worked directly with all level government officials as well as stakeholders, vendors and the general public
- Organized and coordinated meetings, conferences and events with stakeholders and vendors including counties and the federal government
Education
No Degree -
Sacramento City College
Sacramento, CANo Degree - Business
California State University of Sacramento
6000 J Street, SacramentoSkills
- Train Employees
- Coordinate Events
- Customer Service
- Staff Coordination
- Financial Management
- Staff Management
- Stakeholder Engagement
- Tracking Project
Timeline
Special Assistant to the Director
Department Of Developmental Services
10.2021 - Current
Special Assistant to the Director
Department Of Social Services
01.2010 - 09.2021
Manager
Peony Palace Restaurant
07.2006 - Current
No Degree -
Sacramento City College
No Degree - Business
California State University of Sacramento
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