Modesto Padron
Austin,TX
Summary
- Energetic and enthusiastic Disposition Coordinator motivated to succeed in a fast-paced and deadline driven professional environment.
- Resourceful Fleet associate who consistently meets and exceeds company goals and goes the extra mile.
- Ensures safety measures are taken so that members feel confident driving cars.
- Highly enthusiastic customer service professional with 10 years client interface experience.
- Proficient at keeping a high level of professionalism, and efficiency to minimize customer dissatisfaction and increase customer loyalty.
- Passion for an eco-friendly lifestyle through ride share mobility.
Overview
11
11
years of professional experience
Work History
Business Development Manager
Presto Landscaping
Austin, TX
10.2019 - Current
- Create and present proposals for customized landscaping design.
- Manage portfolio in greater Austin area.
- Ensure a smooth transition from contract signing to contract fulfillment by facilitating introductory meeting and site walk-throughs.
- Ensure profitability and customer satisfaction through collaborating with clients to develop landscape deign concepts that meet their needs.
- Schedule and Coordinate with team to ensure that landscape designs are executed correctly and on time.
- Cultivates new leads and build relationships with potential clients through sales, marketing, and referrals.
Fleet Disposition Coordinator
CAR2GO
Austin, TX
11.2016 - 10.2019
- Executed multiple campaigns in Austin, D.C. and Brooklyn, pertaining to vehicle maintenance.
- Implemented use cost saving strategies in Austin and in other applicable cities.
- Expert level understanding of vehicle hardware wiring, de-fleeting procedures and analyzing telematics logs.
- Trained vendors in understanding and utilizing fleet tools such as Isabelle, FMM and Back Office.
- Saved travel time of internal fleet operations by providing expert vehicle troubleshooting to vendors over the phone.
Fleet Technician
CAR2GO
Austin, TX
10.2015 - 11.2016
- Worked in FMM to complete vehicle recovery, retrieval operations, and respond to all field situations to maintaining customer success
- Removed and replaced tires and updated tire inventory.
- Transferred vehicles to repair facilities and communicated repairs to be completed in a fast-paced start up tech company.
- Followed up by reviewing the work done by our repair facilities against invoice and ensured the vehicle was ready to rent.
- Coordinated and troubleshot service request 24/7 while on call
- Examined vehicles to diagnose technical malfunctions and any mechanical issues.
- Collected and identified evidence and determined its value to a specific claim
- Gathered photos and detailed information of vehicles in the field
Stocking Associate/Customer Service Associate
Whole Foods Market Inc
Austin, TX
05.2012 - 09.2015
- Trained and mentored team members in merchandising, OSHA training, and customer experience.
- Maintained strong communication with leadership
- Organized and facilitated inventory checks,
- Provided excellent customer service through addressing needs in a timely effective manner.
Education
High School Diploma -
JAMES BOWIE HIGH SCHOOL
Austin, TX05.2005
Skills
- Fleet Expert with over 4 years of large Fleet Operations experience
- Passion for enhancing mobility and technology
- Experience with G-Suite products, Smartsheets, Microsoft Word, Excel, and Powerpoint
- Strong attention to detail, communication, and teamwork
- Ability to prioritize, critically assess and find accurate solutions to obstacles that arise in Fleet Disposition
- Provides excellent customer experience
Timeline
Business Development Manager
Presto Landscaping
10.2019 - Current
Fleet Disposition Coordinator
CAR2GO
11.2016 - 10.2019
Fleet Technician
CAR2GO
10.2015 - 11.2016
Stocking Associate/Customer Service Associate
Whole Foods Market Inc
05.2012 - 09.2015
High School Diploma -
JAMES BOWIE HIGH SCHOOL