MODESTO VILLA-GOMEZ

Shipping Clerk, Shipping Team Lead

Riviana Foods Inc.

Freeport, TX

01.2014 - Current

Coordinated with warehouse staff to ensure timely order fulfillment and delivery.
Collaborated with customer service team to resolve shipping issues and provide timely updates to clients.
Reduced shipping errors by implementing a thorough quality control system for outgoing orders.
Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
Assisted in training new employees on company shipping policies and procedures, promoting consistent quality across the team.
Checked bills of lading, outgoing package paperwork, and other documentation for accuracy.
Improved shipping efficiency by streamlining packing and labeling processes.
Maintained accurate inventory records, ensuring seamless order processing and shipment tracking.
Consistently met customer satisfaction goals through diligent attention to detail and commitment to delivering high-quality service in every shipment handled.
Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
Expedited urgent shipments when necessary, coordinating closely with involved parties to ensure timely delivery without compromising quality standards.
Optimized storage space usage by efficiently organizing inventory within the warehouse facility.
Participated in regular safety training sessions, maintaining a secure working environment for all team members.
Implemented innovative packaging solutions, minimizing product damage during transit.
Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
Completed basic mathematical calculations to check weights and dimensions of shipments.
Processed invoices and order forms for goods received and shipped for proof of transactions.
Received incoming shipments, compared contents against associated records and transmitted to proper department.
Inspected merchandise and sent damaged pieces for repair before shipment.
Processed required paperwork to expedite handling of shipped and received goods.
Utilized forklift or pallet truck to load, unload, transport and store goods.
Drafted and managed work and shipping orders, bills of lading, and shipping route materials for accurate and compliant recordkeeping.
Moved shipment materials to and from designated areas using lift and hand trucks.

Loader

Mundy Services

Freeport, Texas

02.2013 - 08.2013

Cleaned railcars and performed minor repairs/maintenance
Loaded railcars and trucks with PVC pellets for shipping
Operated forklift to move product in the warehouse

Forklift Operator/Material Handler

Excel Maintenance Services Inc.

Lake Jackson, Texas

09.2002 - 11.2012

Operated forklift in warehouse to move materials and product
Operated packaging machine
Loaded railcars and trucks with PVC powder

Summary

Overview

Work History

Shipping Clerk, Shipping Team Lead

Loader

Forklift Operator/Material Handler

Education

GED -

Skills

Certification

Driverlicense

Languages

Timeline

Shipping Clerk, Shipping Team Lead

Loader

Forklift Operator/Material Handler

GED -

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