Montica Swanigan
Milwaukee,WI
Summary
Dependable Fulfillment Associate successful at meeting challenging productivity objectives. Well-organized and comfortable lifting up to 50 pounds. Knowledgeable about shipping, receiving and tracking procedures and skilled in operating forklifts, pallet jacks and scanners.
Overview
17
17
years of professional experience
1
1
Certification
Work History
FC Associate
Amazon Fulfillment Center
03.2022 - 03.2024
- Improved warehouse efficiency by streamlining processes and optimizing storage layouts.
- Increased customer satisfaction by ensuring timely and precise order fulfillment, maintaining communication throughout the process.
- Implemented safety protocols, resulting in reduced workplace accidents and a safer work environment.
- Maintained clean and organized workspaces, adhering to health and safety regulations while maximizing productivity.
Warehouse Associate
Target Distribution Center
09.2022 - 11.2023
- Reduced order processing time through effective organization and prioritization of tasks.
- Maintained a safe working environment by adhering to safety protocols and guidelines.
- Assisted in reducing product damage by properly handling and storing materials.
- Increased accuracy in order picking by utilizing electronic scanning devices and following established procedures.
Owner/Operator
LLK&A Candles
12.2019 - 09.2021
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.
- Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
Assistant Manager
Taco Bell Restaurant
03.2007 - 04.2017
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
- Developed strong working relationships with staff, fostering a positive work environment.
- Increased sales through effective merchandising strategies and targeted promotions.
Education
No Degree - Surgical Technology
Milwaukee Area Technical College
Milwaukee, WI09.2021
GED -
Milwaukee Area Technical College
Milwaukee, WI08.2014
Skills
- Stock replenishment
- Assembly and production
- Lifting and sorting
- Personnel Management
- Employee Performance Evaluations
- Task Delegation
Accomplishments
Achieved over 10 acknowledgments for being in the top 3 percentile in productivity and quality over a 10 week time span
Certification
- CPDW - Certified Professional in Distribution and Warehousing
Timeline
Warehouse Associate
Target Distribution Center
09.2022 - 11.2023
FC Associate
Amazon Fulfillment Center
03.2022 - 03.2024
Owner/Operator
LLK&A Candles
12.2019 - 09.2021
Assistant Manager
Taco Bell Restaurant
03.2007 - 04.2017
No Degree - Surgical Technology
Milwaukee Area Technical College
GED -
Milwaukee Area Technical College