Moen Shwan
Cudahy,WI
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure high command positions. Ready to help team achieve company goals.
Overview
3
3
years of professional experience
Work History
Cashier
Al-Yousaf Supermarket
01.2021 - 02.2022
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with returns, refunds and resolving transaction issues.
- Answered questions about store policies and addressed customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
- Learned duties for various positions and provided backup at key times.
- Worked with floor team and leadership to meet wide range of customer needs.
Dispatcher
Dawk Trucking LLC
02.2022 - 04.2023
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Directed dispatching, routing, and tracking of 50+ fleet vehicles.
- Maintained professional relationship with shippers, receivers and drivers to increase trust, reliability and rapport.
- Tracked delivery progress to identify possible delays and provide real-time updates to customers.
- Maintained updated and detailed records of calls in physical and electronic database.
- Processed invoices and payments for dispatched orders to provide proof of transaction.
- Planned, organized, and managed work of subordinate staff to accomplish consistent work within organizational standards.
- Monitored and tracked status of shipments in transit to confirm on-time delivery.
- Created delivery routes and optimized plans for traffic, road conditions, and other factors.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Checked that each scheduled route was appropriately covered by delivery drivers.
- Built professional relationships with new customers and cultivated existing ones through active listening and intelligent open-ended questioning.
- Coordinated dispatching of 50+ drivers to accomplish daily delivery requirements.
- Handled incoming calls and emails from customers regarding issues with deliveries.
- Scheduled and dispatched drivers to locations in all 50 States.
Amazon (Stow) (Spider) (DownStack)
Amazon Fulfillment Center
04.2023 - Current
- Built bonds with some leadership members to gain understanding of how building operates.
- Stayed careful and followed all safety procedures.
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Worked closely with shift manager to solve problems and complete my tasks.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for the warehouse.
- Operated pallet jacks and material moving equipment to receive and transport items from Stowers/Downstack.
- Loaded up Pallets with bins to get them ready for spiders to transport them to Stowers.
- Maintained clean, orderly work environment free of hazards.
- Assisted in receiving, stocking and distribution of merchandise.
- Operated equipment while observing standard safety procedures.
- Verified quantity and description of materials received by checking merchandise against packing list.
Education
High School Diploma -
Cudahy High School
Cudahy, WI06.2023
Skills
- Proficient in Microsoft (Word, Powerpoint, Excel, Teams, Outlook)
- ICW, Sideline, FC Research, FCLM and Roboscout
Languages
Arabic
Native or Bilingual
Turkish
Native or Bilingual
Timeline
Amazon (Stow) (Spider) (DownStack)
Amazon Fulfillment Center
04.2023 - Current
Dispatcher
Dawk Trucking LLC
02.2022 - 04.2023
Cashier
Al-Yousaf Supermarket
01.2021 - 02.2022
High School Diploma -
Cudahy High School
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