Moesha Francois
Miami,FL
Summary
Focused cashier with strong understanding of retail operations. Offering extensive experience in high-volume settings. Highly service-minded and professional with customers and employees alike.
Overview
5
5
years of professional experience
Work History
Radisson Hotel
Elite Guard
4343 Collins Ave
09.2022 - 08.2023
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Checked and verified photo identification prior to granting facility access.
Front Desk Customer Service Agent
Radisson Hotel
Miami Beach, FL
07.2021 - 09.2021
- Answered customer telephone calls promptly and appropriately handled needs.
- Issued room keys to guests upon check-in and answered questions regarding proper use.
- Greeted visitors and customers upon arrival, offered assistance and answered questions.
- Calculad billings and posted charges to room accounts, reviewing charges with guests at checkout.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
Cashier
Ross Dress For Less
Miami Gardens, FL
12.2020 - 06.2021
- Maintained customer satisfaction with quick and professional handling of product returns.
- Handled approximately daily credit and cash transactions for customers with accuracy and speed.
- Counted money in drawers at beginning and end of each shift.
- Performed cash, card and check transactions to complete customer purchases.
Cashier
Elegant Beauty Supply
North Miami, FL
12.2018 - 11.2020
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
Education
High School Diploma -
North Miami Senior High School
North Miami, FL06.2020
Skills
- Checking Guests In and Out
- customer service
- leadership and team work
- communication skills
Timeline
Radisson Hotel
Elite Guard
09.2022 - 08.2023
Front Desk Customer Service Agent
Radisson Hotel
07.2021 - 09.2021
Cashier
Ross Dress For Less
12.2020 - 06.2021
Cashier
Elegant Beauty Supply
12.2018 - 11.2020
High School Diploma -
North Miami Senior High School