Moesha Reagins
Tyler,TX
Summary
Compassionate MSW intern dedicated to advocating for underserved populations and fostering positive change in communities. Experienced in client assessment, case management, and providing emotional support. Skilled in building rapport with diverse clients and collaborating with multidisciplinary teams to develop effective care plans.
Overview
4
4
years of professional experience
Work History
Operations Manager
Touched by Ty Creative Agency
Tyler, Texas
08.2024 - Current
- Streamlined client onboarding and project management processes by implementing efficient systems, reducing onboarding time by 30%.
- Enhanced team productivity through improved scheduling, task delegation, and project tracking, ensuring deadlines were consistently met.
- Managed client communication, including email correspondence, calendar scheduling, and social media monitoring to maintain strong client relationships.
- Spearheaded operational improvements by automating routine tasks, freeing up 10+ hours of manual work monthly.
Financial Secretary and Event Coordinator
County Line MBC
Ben Wheeler, TX
06.2022 - Current
- Maintained accurate records of organizational finances and generated reports as requested.
- Streamlined financial processes, reducing discrepancies by 15% and improving monthly reporting efficiency.
- Coordinated church-wide events, ensuring smooth execution from planning to completion, increasing attendance by 30%.
- Monitored the budgeting process for each event to ensure cost efficiency.
Job Coach
CHAPEL HILL ISD
Tyler, TX
02.2021 - 06.2023
- Collaborated with local businesses to create job placement opportunities, expanding community partnerships.
- Monitored student progress and adjusted job coaching strategies to meet needs and navigate challenges.
- Provided ongoing guidance and support to students throughout the job search and onboarding process.
- Analyzed and evaluated training effectiveness and program outcomes.
Assistant Manager
TitleMax
Tyler, TX
08.2020 - 05.2021
- Set clear performance expectations for customers and implemented plans to help each reach payment options.
- Enhanced customer satisfaction by implementing new customer service protocols, increasing positive feedback by 20%.
- Improved team productivity by 10% through efficient task delegation and workflow management.
Education
MBA - Business Administration
Texas A&M Corpus Christi
Corpus Christi, TX06.2023
Bachelor of Science - Communications, Psychology
The University of Texas At Tyler
Tyler, TX04.2021
Associate of Science - Psychology
Tyler Junior College
Tyler, TX12.2018
High School Diploma -
John Tyler High School
Tyler, TX06.2015
Master of Social Work - Social Work
The University of Texas at Arlington
Arlington, TXSkills
- Budget Management
- Strategic Planning
- People Leadership
- Coaching and Training
- Project Management
- Business and Operations Management
- Project Development
- Industry Research
- Business Planning
- Office Software
- Microsoft Office Suite
- Graphic and Media Design
References
References available upon request.
Timeline
Operations Manager
Touched by Ty Creative Agency
08.2024 - Current
Financial Secretary and Event Coordinator
County Line MBC
06.2022 - Current
Job Coach
CHAPEL HILL ISD
02.2021 - 06.2023
Assistant Manager
TitleMax
08.2020 - 05.2021
MBA - Business Administration
Texas A&M Corpus Christi
Bachelor of Science - Communications, Psychology
The University of Texas At Tyler
Associate of Science - Psychology
Tyler Junior College
High School Diploma -
John Tyler High School
Master of Social Work - Social Work
The University of Texas at Arlington
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